Re: Magic + JAWS crashing issue caused by ATI Radion video card.

  • From: "david poehlman" <david.poehlman@xxxxxxxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 6 Dec 2004 17:13:42 -0500

I imagine that some of those tsns are just sitting there having not been 
removed either.  One of the problems with mixing assistive technologies even 
magic and jaws is that there is a video issue with a lot of cards because of 
the way the two interact.  Although this has improved and been enproved, 
there is still a lot to do.  I hear that window eyes exibits none of these 
issues.

Johnnie Apple Seed

----- Original Message ----- 
From: "Chip Orange" <Corange@xxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 06, 2004 4:58 PM
Subject: RE: Magic + JAWS crashing issue caused by ATI Radion video card.


Look at the dates on some of their TSNs relating to video cards.  As I
recall they have TSNs that are literally years old where they warn users
about potential problems with both Nvidia and ATI video cards.  These
show that they have been aware of some video related problem for many
years, which they haven't fixed, while they continue to issue statements
that it's due to a certain model of card that many of us are using
without a problem.

That says to me that they know there's a problem, which they haven't
fixed, and they've tried to dodge the issue by continuously causing
people to switch to alternate video cards.

Luckily for us, the end users, it's relatively cheap and easy to switch
video cards until those that do have a problem find one that works with
their particular system (at least, for desktop systems).

=20

> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx=20
> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of ptusing@xxxxxxxxxxxxx
> Sent: Monday, December 06, 2004 4:07 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: Magic + JAWS crashing issue caused by ATI Radion=20
> video card.
>=20
> They know all all about it and they are working to fix the issue.
> I give them credit for taking the time to watch the issue develop.
> I  like their  tech support and they did  not  dodge a thing.
>=20
> ----- Original Message -----
> From: "david poehlman" <david.poehlman@xxxxxxxxxxxxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, December 06, 2004 3:45 PM
> Subject: Re: Magic + JAWS crashing issue caused by ATI Radion=20
> video card.
>=20
>=20
> > freedom should consider fixing the issue.
> >
> > Johnnie Apple Seed
> >
> > ----- Original Message -----=20
> > From: <ptusing@xxxxxxxxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Monday, December 06, 2004 3:13 PM
> > Subject: Magic + JAWS crashing issue caused by ATI Radion=20
> video card.
> >
> >
> > Hi,
> > Freedom Scientific just verified that  the crashes caused=20
> by JAWS and
> MAGIC
> > are related to my use of the ATI Radion  video card.
> >
> > So  if  one wishes to use MAGIC and  particularly MAGIC and=20
> JAWS together,
> > consider not buyingthe Ati Radion video card.
> >
> > Otherwise,  the 2 programs or MaGIC alone shouldw ork fine.
> >
> > I am sure some people  will saythiswill not happen if =20
> onegets the OEM
> > version of the ATi Radion cards, but this was just proven=20
> otherwise with F
> S
> > on the  phone.
> >
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