RE: Magic + JAWS crashing issue caused by ATI Radion video card.

Sorry, didn't mean to imply they aren't fixing things, of course they
are.  I meant to state, that they have a history of blaming problems on
you (or your graphics card) when the problem is really in jaws.  Perhaps
this problem has existed for a long time, so it gets blamed on several,
varying, models of graphics cards, or perhaps not; however, the fact
that we have many many folks using the same configuration just fine, and
who say so over and over again, is simply ignored, while the poor folks
with the problem are told to go buy a new graphics card.

That may actually help, but then, so might any number of other system
changes, but spreading the word that brand X of graphics card is
incompatible with jaws is not a responsible business practice in my
opinion, when you have much evidence to the contrary.  It serves only to
make people think that you're "on top of things"  and that the fault is
someone else's.


Chip

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> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx=20
> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Bill
> Sent: Saturday, December 11, 2004 2:54 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: RE: Magic + JAWS crashing issue caused by ATI Radion=20
> video card.
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> chip thinkyou could not be more wrong, i think often they do=20
> fix the issue in a newer jfw release, the memo or fix info is=20
> left for those using older versions of jfw.
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> its one reason picking a older not new out of the box video=20
> card is a wiser choice for a blind user.
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> as far as a t i is concern the 9000model to the 9500 are=20
> similar cards.
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> the 9600 underwent much change when a t i acquired a video=20
> game manufacture and then became more competitive in the 3 d=20
> game areana as a result of this acquasition.
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> also cards prior to the 9000 are also significantly differant=20
> so expecting drivers from a t i to be identical for differant=20
> cards  is not a good conclusion for one to reach.
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> think the majic a t i issue hasnothing to do with jfw and=20
> think it occurs with out jfw on the system.
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> like pullman i agree because the a t i card has been in the=20
> pipe line jfw should solve the problem for such a popular=20
> andmainstreem card in the market and get it working with majic.
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> where i do agrree with you chip is that f s should at least=20
> put forth a small list of cards that do work.
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> at least name one card that works with both magic and jfw.
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> bill
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> bill
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