Re: Forced to switch to JFW Pro

  • From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 5 Dec 2005 11:57:01 -0800

Hi,

I just reread your original message again, and now I see that I simply got 
the wrong idea because of the word order in one sentence.  Now I see that 
you weren't trying to compare laptops with desktops.  thanks for explaining.

----- Original Message ----- 
From: "Rosemarie Chavarria" <knitqueen2005@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 05, 2005 10:03 AM
Subject: Re: Forced to switch to JFW Pro


Hi, Yardbird.  I think you misunderstood what I wrote.  I didn't recommend
that she get a laptop.  All I was saying was that she take her computer back
and get one that had either xp home or xp pro.  That's all I was
meaning--not that she get a laptop or a desktop.  That's up to Katrina.  I'm
sorry if I didn't make myself clear.
Rosemarie

----- Original Message ----- 
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 05, 2005 6:59 AM
Subject: Re: Forced to switch to JFW Pro


> Rosemarie,
>
> Again, I'm still asking the same question, no matter what sort of machine
> Katrina may have.  Why do you recommend a laptop over a desktop, and why
> do
> you say that a desktop model was the cause of trouble for you because it
> was
> a desktop.  That was my question.  sorry if I wasn't clear enough.
>
> thanks.
>
> ----- Original Message ----- 
> From: "Rosemarie Chavarria" <knitqueen2005@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, December 04, 2005 6:42 PM
> Subject: Re: Forced to switch to JFW Pro
>
>
> Hi, Yardbird.  I was under the impression that Katrina had a laptop
> computer.  I stand corrected if she has a desktop.  Sorry!
> Rosemarie
>
> ----- Original Message ----- 
> From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, December 04, 2005 4:59 PM
> Subject: Re: Forced to switch to JFW Pro
>
>
>> Rosemarie,
>>
>> Why are you recommending a laptop over a desktop computer?  Each type has
>> its advantages and its disadvantages, but neither type is any more likely
>> than the other to be good or not good with Jaws, as a class.  All that
>> matters is whether certain components (such as the video drivers) are
>> appropriate, which isn't really that hard to ensure, and then that the
>> operating system is one that will work with the version of Jaws you have
>> or
>> that you intend to use.  And after reading all the messages on this
>> thread,
>> about so much trouble resulting from getting a computer with an
>> unexpected
>> operating system, it seems pretty clear that the informed Jaws user--
>> and,
>> as I think Adrian mention, a Jaws user is obligated to be at least a
>> little
>> more knowledgeable about his or her computer than most sighted users have
>> to
>> be-- makes sure that they're sold a computer with the proper operating
>> system.  All you have to do is ask, and now that we know about this
>> problem
>> with the Media Edition, just to make sure that the seller knows exactly
>> what
>> operating system has been loaded onto that machine.  If they don't know,
>> and
>> can't read the information to the buyer from a file or an invoice, then
>> they're not someone to buy from, but just a sales clerk.
>>
>> Again, laptop or desktop, either is fine.  And the ordinary Jaws user
>> doesn't need a custom made computer.  It's really not rocket science, as
>> they say.
>> ----- Original Message ----- 
>> From: "Rosemarie Chavarria" <knitqueen2005@xxxxxxxxxxx>
>> To: <jfw@xxxxxxxxxxxxx>
>> Sent: Sunday, December 04, 2005 4:44 PM
>> Subject: Re: Forced to switch to JFW Pro
>>
>>
>> Hi, Katrina.  I agree with Alan.  Itwould be better to get a laptop
>> computer
>> with either xp home or xp pro.  I had a similar problem but it wasn't
>> with
>> media center.  In May of this year I got a new desktop computer that my
>> nephew had built for me.  When he got the kit, he didn't know it had xp
>> pro
>> on it.  We had installed my jaws 4.51 and it ran as a demo instead of the
>> real version.  I had to spend money to get xp home and now it works fine.
>> I
>> just installed my upgrade version of jaws which is 5.0.  My parents had
>> helped me get jaws 4.51 and it came with the free upgrade of 5.0.
>> Rosemarie
>>
>> ----- Original Message ----- 
>> From: "Alan Clendinen" <alanclendinen@xxxxxxxxxxx>
>> To: <kanderson@xxxxxxxxxx>
>> Cc: <jfw@xxxxxxxxxxxxx>
>> Sent: Sunday, December 04, 2005 1:41 AM
>> Subject: re: Forced to switch to JFW Pro
>>
>>
>>> Katrina,
>>>
>>> First of all, I strongly urge you to return that HP laptop and get one
>>> with either XP Home or XPPro.
>>>
>>> You don't want this "Media Center" version, especially since it requires
>>> upgrading your JAWS authorization to JFW Pro, which charges more for the
>>> yearly SMA.
>>>
>>> I also suspect that this "XP Media Center" version will have problems
>>> working with JFW Pro, so best to switch to a laptop with either XP Home
>>> or
>>> XP Pro to avoid any compatibility hassles.
>>>
>>> If you opt to stick with that XP Media Center laptop, you will not need
>>> to
>>> buy a new JFW Pro package; you will only need to pay about $250 to
>>> upgrade
>>> your JFW authorization to the Pro version, but again, I advise you to
>>> swap
>>> for a laptop with either XP Home or XP Pro and avoid this media center
>>> system.
>>>
>>> Good luck getting this mess straightened out.
>>>
>>> Alan
>>>
>>> Katrina wrote:
>>> After spending the last week dealing with several problems getting a new
>>> desktop computer to work, it turns out I am faced with the worst problem
>>> of
>>> all, and everything I have gone through thus far may have been a huge
>>> waste
>>> of time, money, and resources.  Obviously I will contact FS Monday about
>>> this matter, but that will be my first day back to work after a long
>>> vacation, so I may not have an easy time of getting to speak with
>>> somebody
>>> during business hours.  In the meantime, I was hoping somebody on this
>>> list
>>> could help.
>>>
>>> I thought that my new computer came with Windows XP Home, but instead it
>>> has
>>> Windows XP Media Center.  I had never heard of that, and actually had
>>> thought there were only two versions (Home or Pro).  I knew to not get
>>> Windows XP Pro, but apparently I should have known to stress that my
>>> version
>>> of JFW would only work with XP Home, and made sure to not get the Media
>>> Center.  I had called FS to ask if there was anything I needed to stay
>>> away
>>> from and/or know about before buying the computer.  I specifically asked
>>> about the ATI video card, as I had heard that could be a problem.  I was
>>> advised on that topic, but was given no other advice.  Oh well, that is
>>> water under the bridge.  Now I need to figure out how to solve the
>>> problem
>>> at hand.  After installing JFW, I was given a message about this version
>>> of
>>> JFW not working with XP Pro, etc.  I thought that was interesting,
>>> because
>>> I
>>> didn't purchase XP Pro.  I did a bit of research on the FS Website, and
>>> learned that FS does not support Media Center (and/or hasn't tested it),
>>> but
>>> that it would work with the professional version of JFW.  Well, it was a
>>> great time to find that out!  (frown)
>>>
>>> As I see it, there are three choices.  First of all I called HP to ask
>>> if
>>> the HP Pavilion with Windows XP Media Center could be changed to XP
>>> Home.
>>> I
>>> was told absolutely it could not!  I was advised to return the computer,
>>> and
>>> get one with XP Home, so that is my second option.  Or then there is the
>>> third option of purchasing the JFW Pro version.  Since the first option
>>> appears to be out of the question, I'm left with two choices.  I truly
>>> don't
>>> want to think about returning the computer and getting another one, as I
>>> have spent a good deal of time and money getting this computer working.
>>> I
>>> have had lots of people help with transportation, installation, etc.
>>> This
>>> past week I was on vacation, but Monday it is back to reality.  I never
>>> considered that I couldn't have this computer working before returning
>>> to
>>> the stress of my job.  But, it is unfortunately going to happen that
>>> way.
>>>
>>> It is a long story, but all of it revolves around the installation of a
>>> secondary hard drive (from my old computer), and the floppy from the old
>>> computer.  Best Buy ran into a major problem, which they thought was a
>>> flaw
>>> in my new computer.  Turned out the problem lied in their network.  I
>>> don't
>>> even know if they will take this computer back after all of the work
>>> that
>>> has been done.  Fortunately I have had access to transportation this
>>> past
>>> week, so it was possible to travel back and forth to Best Buy multiple
>>> times.  That transportation will not be available after tomorrow, and I
>>> am
>>> definitely not going to pay for a taxi considering the distance
>>> involved.
>>>
>>> So, that makes me lean toward the latter choice....getting the JFW Pro
>>> version.  Now my question...how much would I have to pay to get that
>>> software?  I just purchased version 6.1 a few months ago, and have been
>>> using version 7 most recently.  I really am not sure I can afford
>>> another
>>> thousand dollars.  Since I already have JFW, and a Sma, would I have to
>>> pay
>>> the full price?  And, since FS hasn't tested Media Center should I stay
>>> away
>>> from it?
>>>
>>> All thoughts would be greatly appreciated!
>>>
>>> Katrina
>>>
>>> ------------------------------
>>>
>>> End of jfw Digest V2 #1624
>>> **************************
>>>
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