Re: Forced to switch to JFW Pro

Rosemarie,

Again, I'm still asking the same question, no matter what sort of machine 
Katrina may have.  Why do you recommend a laptop over a desktop, and why do 
you say that a desktop model was the cause of trouble for you because it was 
a desktop.  That was my question.  sorry if I wasn't clear enough.

thanks.

----- Original Message ----- 
From: "Rosemarie Chavarria" <knitqueen2005@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, December 04, 2005 6:42 PM
Subject: Re: Forced to switch to JFW Pro


Hi, Yardbird.  I was under the impression that Katrina had a laptop
computer.  I stand corrected if she has a desktop.  Sorry!
Rosemarie

----- Original Message ----- 
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, December 04, 2005 4:59 PM
Subject: Re: Forced to switch to JFW Pro


> Rosemarie,
>
> Why are you recommending a laptop over a desktop computer?  Each type has
> its advantages and its disadvantages, but neither type is any more likely
> than the other to be good or not good with Jaws, as a class.  All that
> matters is whether certain components (such as the video drivers) are
> appropriate, which isn't really that hard to ensure, and then that the
> operating system is one that will work with the version of Jaws you have
> or
> that you intend to use.  And after reading all the messages on this
> thread,
> about so much trouble resulting from getting a computer with an unexpected
> operating system, it seems pretty clear that the informed Jaws user-- and,
> as I think Adrian mention, a Jaws user is obligated to be at least a
> little
> more knowledgeable about his or her computer than most sighted users have
> to
> be-- makes sure that they're sold a computer with the proper operating
> system.  All you have to do is ask, and now that we know about this
> problem
> with the Media Edition, just to make sure that the seller knows exactly
> what
> operating system has been loaded onto that machine.  If they don't know,
> and
> can't read the information to the buyer from a file or an invoice, then
> they're not someone to buy from, but just a sales clerk.
>
> Again, laptop or desktop, either is fine.  And the ordinary Jaws user
> doesn't need a custom made computer.  It's really not rocket science, as
> they say.
> ----- Original Message ----- 
> From: "Rosemarie Chavarria" <knitqueen2005@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, December 04, 2005 4:44 PM
> Subject: Re: Forced to switch to JFW Pro
>
>
> Hi, Katrina.  I agree with Alan.  Itwould be better to get a laptop
> computer
> with either xp home or xp pro.  I had a similar problem but it wasn't with
> media center.  In May of this year I got a new desktop computer that my
> nephew had built for me.  When he got the kit, he didn't know it had xp
> pro
> on it.  We had installed my jaws 4.51 and it ran as a demo instead of the
> real version.  I had to spend money to get xp home and now it works fine.
> I
> just installed my upgrade version of jaws which is 5.0.  My parents had
> helped me get jaws 4.51 and it came with the free upgrade of 5.0.
> Rosemarie
>
> ----- Original Message ----- 
> From: "Alan Clendinen" <alanclendinen@xxxxxxxxxxx>
> To: <kanderson@xxxxxxxxxx>
> Cc: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, December 04, 2005 1:41 AM
> Subject: re: Forced to switch to JFW Pro
>
>
>> Katrina,
>>
>> First of all, I strongly urge you to return that HP laptop and get one
>> with either XP Home or XPPro.
>>
>> You don't want this "Media Center" version, especially since it requires
>> upgrading your JAWS authorization to JFW Pro, which charges more for the
>> yearly SMA.
>>
>> I also suspect that this "XP Media Center" version will have problems
>> working with JFW Pro, so best to switch to a laptop with either XP Home
>> or
>> XP Pro to avoid any compatibility hassles.
>>
>> If you opt to stick with that XP Media Center laptop, you will not need
>> to
>> buy a new JFW Pro package; you will only need to pay about $250 to
>> upgrade
>> your JFW authorization to the Pro version, but again, I advise you to
>> swap
>> for a laptop with either XP Home or XP Pro and avoid this media center
>> system.
>>
>> Good luck getting this mess straightened out.
>>
>> Alan
>>
>> Katrina wrote:
>> After spending the last week dealing with several problems getting a new
>> desktop computer to work, it turns out I am faced with the worst problem
>> of
>> all, and everything I have gone through thus far may have been a huge
>> waste
>> of time, money, and resources.  Obviously I will contact FS Monday about
>> this matter, but that will be my first day back to work after a long
>> vacation, so I may not have an easy time of getting to speak with
>> somebody
>> during business hours.  In the meantime, I was hoping somebody on this
>> list
>> could help.
>>
>> I thought that my new computer came with Windows XP Home, but instead it
>> has
>> Windows XP Media Center.  I had never heard of that, and actually had
>> thought there were only two versions (Home or Pro).  I knew to not get
>> Windows XP Pro, but apparently I should have known to stress that my
>> version
>> of JFW would only work with XP Home, and made sure to not get the Media
>> Center.  I had called FS to ask if there was anything I needed to stay
>> away
>> from and/or know about before buying the computer.  I specifically asked
>> about the ATI video card, as I had heard that could be a problem.  I was
>> advised on that topic, but was given no other advice.  Oh well, that is
>> water under the bridge.  Now I need to figure out how to solve the
>> problem
>> at hand.  After installing JFW, I was given a message about this version
>> of
>> JFW not working with XP Pro, etc.  I thought that was interesting,
>> because
>> I
>> didn't purchase XP Pro.  I did a bit of research on the FS Website, and
>> learned that FS does not support Media Center (and/or hasn't tested it),
>> but
>> that it would work with the professional version of JFW.  Well, it was a
>> great time to find that out!  (frown)
>>
>> As I see it, there are three choices.  First of all I called HP to ask if
>> the HP Pavilion with Windows XP Media Center could be changed to XP Home.
>> I
>> was told absolutely it could not!  I was advised to return the computer,
>> and
>> get one with XP Home, so that is my second option.  Or then there is the
>> third option of purchasing the JFW Pro version.  Since the first option
>> appears to be out of the question, I'm left with two choices.  I truly
>> don't
>> want to think about returning the computer and getting another one, as I
>> have spent a good deal of time and money getting this computer working.
>> I
>> have had lots of people help with transportation, installation, etc.
>> This
>> past week I was on vacation, but Monday it is back to reality.  I never
>> considered that I couldn't have this computer working before returning to
>> the stress of my job.  But, it is unfortunately going to happen that way.
>>
>> It is a long story, but all of it revolves around the installation of a
>> secondary hard drive (from my old computer), and the floppy from the old
>> computer.  Best Buy ran into a major problem, which they thought was a
>> flaw
>> in my new computer.  Turned out the problem lied in their network.  I
>> don't
>> even know if they will take this computer back after all of the work that
>> has been done.  Fortunately I have had access to transportation this past
>> week, so it was possible to travel back and forth to Best Buy multiple
>> times.  That transportation will not be available after tomorrow, and I
>> am
>> definitely not going to pay for a taxi considering the distance involved.
>>
>> So, that makes me lean toward the latter choice....getting the JFW Pro
>> version.  Now my question...how much would I have to pay to get that
>> software?  I just purchased version 6.1 a few months ago, and have been
>> using version 7 most recently.  I really am not sure I can afford another
>> thousand dollars.  Since I already have JFW, and a Sma, would I have to
>> pay
>> the full price?  And, since FS hasn't tested Media Center should I stay
>> away
>> from it?
>>
>> All thoughts would be greatly appreciated!
>>
>> Katrina
>>
>> ------------------------------
>>
>> End of jfw Digest V2 #1624
>> **************************
>>
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