[jaws-uk] Re: Legacy Support

  • From: "Pete" <noizypete@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 20 Nov 2006 23:08:13 -0000

Carlos,

I don't think this is a JAWS issue as I managed to access both sites easily 
with 7.0, 7.1 and 8.0, so it obviously is not a legacy support issue either, 
but as I said in my previous email, it is more likely to be caused by a 
popup blocker.

If you have google toolbar or yahoo toolbar, you can either remove them 
under add/remove programs or disable them in the toolbars submenu of 
Internet Explorer. If you have no success here, you could try reducing the 
security level of Internet Explorer - in IE7 the lowest level is medium but 
in previous versions you can set it to low. You could also switch off the 
Windows popup blocker - I listen to many audio streams and I find that popup 
blockers block my progress so I have turned them all off.

I hope this helps.

Regards,

Pete H.


----- Original Message ----- 
From: "Carlos Vallejo" <carlos.vallejo@xxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, November 20, 2006 9:13 PM
Subject: [jaws-uk] Re: Legacy Support


> Léonie and Pete
> Actually, I've two websites I'd like to have some help with. The first is 
> the radio station mentioned in my first message. The link I need to click 
> is escúchenos en vivo which is usually the third one from the top. The 
> second website is going to surprise you...
> http://www.caracol.com.co/
> http://www.freedomscientific.com/fs_products/JAWS_HQ.asp
> The click I hear while trying to access the F S website sounds quite 
> different to the one I hear from the Caracol website.
> Please help if possible, but in any case I´d be very interested in your 
> comments.
> thank you,
>
> Carlos.
> ----- Original Message ----- 
> From: "Léonie Watson" <tink@xxxxxxxxxx>
> To: <jaws-uk@xxxxxxxxxxxxx>
> Sent: Monday, November 20, 2006 8:06 PM
> Subject: [jaws-uk] Re: Legacy Support
>
>
>> Carlos,
>>
>> Unfortunately, there is nothing you personally can do except contact
>> the people who own the web site and explain that their site is not
>> accessible. Before you do this, you should get someone to check out the =
>> site
>> and get a handle on where the problems lie, they may not be entirely
>> JavaScript related.
>>
>> If you post the web address to the list, I'd be happy to take a
>> look. It may be something that can be overcome quite easily. If there =
>> does
>> turn out to be a problem however...
>>
>> Once you have an idea what the problem is, try a friendly email to
>> the web site owners. Explain why it's difficult to use the site, offer =
>> them
>> some guidance on what the problem is and advise they consider fixing it.
>>
>> If they're UK based, then explain that they may be leaving
>> themselves open to legal action, as the Disability Discrimination Act
>> requires service providers to take reasonable steps to ensure their =
>> services
>> are accessible to people with disabilities. A web site was classed as a
>> service in a 2001 statutory code of practice from the Disability Rights
>> Commission.
>>
>> Usually the best approach is to stay polite and helpful, getting
>> people on side is almost always going to get a better result.
>>
>> Regards,
>> L=E9onie.=20
>
>
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