[jaws-uk] Re: Legacy Support

  • From: "Carlos Vallejo" <carlos.vallejo@xxxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 20 Nov 2006 21:13:46 -0000

Léonie and Pete
Actually, I've two websites I'd like to have some help with. The first is 
the radio station mentioned in my first message. The link I need to click is 
escúchenos en vivo which is usually the third one from the top. The second 
website is going to surprise you...
http://www.caracol.com.co/
http://www.freedomscientific.com/fs_products/JAWS_HQ.asp
The click I hear while trying to access the F S website sounds quite 
different to the one I hear from the Caracol website.
Please help if possible, but in any case I´d be very interested in your 
comments.
thank you,

Carlos.
----- Original Message ----- 
From: "Léonie Watson" <tink@xxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, November 20, 2006 8:06 PM
Subject: [jaws-uk] Re: Legacy Support


> Carlos,
>
> Unfortunately, there is nothing you personally can do except contact
> the people who own the web site and explain that their site is not
> accessible. Before you do this, you should get someone to check out the =
> site
> and get a handle on where the problems lie, they may not be entirely
> JavaScript related.
>
> If you post the web address to the list, I'd be happy to take a
> look. It may be something that can be overcome quite easily. If there =
> does
> turn out to be a problem however...
>
> Once you have an idea what the problem is, try a friendly email to
> the web site owners. Explain why it's difficult to use the site, offer =
> them
> some guidance on what the problem is and advise they consider fixing it.
>
> If they're UK based, then explain that they may be leaving
> themselves open to legal action, as the Disability Discrimination Act
> requires service providers to take reasonable steps to ensure their =
> services
> are accessible to people with disabilities. A web site was classed as a
> service in a 2001 statutory code of practice from the Disability Rights
> Commission.
>
> Usually the best approach is to stay polite and helpful, getting
> people on side is almost always going to get a better result.
>
> Regards,
> L=E9onie.=20


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