Thanks, Pranav. Suggestions for microphones welcomed. I'm using my laptop soundcard which has served me well until now that is! Yes, volume and quality checks done. Old voice profile restored. Following Brian Hartgen's suggestions JAWS volume minimised. Thanks to the lists for its help, Fiona -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Pranav Lal Sent: 19 October 2011 12:02 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Help: Still Problems with microphone after upgrade Hi, There is not much you can do except invest in a better microphone. Are you using a USB soundcard? This is a Dragon 11 bug which does not seem to have been fixed. Have you run the volume and quality checks? Pranav ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1411 / Virus Database: 1522/3964 - Release Date: 10/20/11