[j-say list] Re: Help: Still Problems with microphone after upgrade

  • From: Fiona Williams <fiona.williams@xxxxxxxxxxxxxx>
  • To: "j-say@xxxxxxxxxxxxx" <j-say@xxxxxxxxxxxxx>
  • Date: Wed, 19 Oct 2011 09:49:28 +0100

Great, Brian!

Sorry should have been clearer: didnt know Dragon could wake-up itself when I'm 
not talking & working in a quiet environment!

I'll let you know how I get on

On 19 Oct 2011, at 09:38, "Brian Hartgen" <Brian.Hartgen@xxxxxxxxxxxxxxxxxxxxx> 
wrote:

> Hi Fiona
> 
>  
> 
> You wrote:
> 
> Didnt know that Dragon could wake/up by itself. 
> 
> BH Yes, I have had it happen to me. I was on the telephone, Dragon awoke and 
> transcribed my end of the call!
> 
>  
> 
> Will be interested in reading further findings and we’ll try and help you 
> resolve the problem.
> 
>  
> 
>  
> 
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On 
> Behalf Of Fiona Williams
> Sent: Wednesday, 19 October 2011 9:35 AM
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] Re: Help: Still Problems with microphone after upgrade
> 
>  
> 
> Following up on Brian's note. 
> 
>  
> 
> I get your point about Volume for JAWS. But it is at a low level already. 
> 
>  
> 
> Didnt know that Dragon could wake/up by itself. 
> 
>  
> 
> I will try with microphonecompletely off. Though keyboard alternative is not 
> a great option at the moment. 
> 
>  
> 
> Thanks, Fiona
> 
> On 19 Oct 2011, at 09:19, "Brian Hartgen" 
> <Brian.Hartgen@xxxxxxxxxxxxxxxxxxxxx> wrote:
> Hi Fiona
> 
>  
> 
> I don’t want to point out the obvious, but, have you tried turning down the 
> volume of the speech? I just wonder if jaws is being captured by the 
> microphone. Starting with Dragon 11.0, and quite prevalent in 11.5, when the 
> microphone is asleep it does tend to capture unwanted sound more than the 10 
> or 9 series. I don’t know why that is. Presumably if you physically turn off 
> the microphone with shift F11 things are OK?
> 
>  
> 
> Brian
> 
>  
> 
>  
> 
> From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On 
> Behalf Of Fiona Williams
> Sent: Wednesday, 19 October 2011 8:26 AM
> To: j-say@xxxxxxxxxxxxx
> Subject: [j-say list] Help: Still Problems with microphone after upgrade
> 
>  
> 
> Hello,
> 
>  
> 
> Would appreciate the list’s help. Still have problems with microphone after 
> upgrade. Original email below. I’ve done the microphone check and replaced 
> the voice profile from an earlier back-up. Please let me know your 
> suggestions.
> 
>  
> 
> Thanks,
> 
> Fiona
> 
>  
> 
> From: Fiona Williams [mailto:fiona.williams@xxxxxxxxxxxxxx] 
> Sent: 14 October 2011 17:03
> To: 'j-say@xxxxxxxxxxxxx'
> Subject: Help: Problems with microphone after upgrade
> 
>  
> 
> Hello,
> 
>  
> 
> I upgraded to Jaws 12.0.1170, Dragon 11.5 and J-Say 9.1 this afternoon 
> (running on Windows 7).
> 
>  
> 
> My microphone is suddenly behaving very strangely. It’s the one which comes 
> with Dragon and has been fine until now. Now my microphone will turn itself 
> on from sleep mode by itself. Also when microphone is asleep, and JAWS is 
> reading a document, it will suddenly turn itself on. Then it tries to 
> interpret background sounds or JAWS speech.
> 
>  
> 
> As an aside, now occasionally my laptop will suddenly try bring up the Print 
> Dialog window – when the microphone is asleep, and JAWS is reading.
> 
>  
> 
> Suggests for fixes please!
> 
>  
> 
> Thanks in advance,
> 
> Fiona

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