[j-say list] Re: Help: Still Problems with microphone after upgrade

  • From: "Brian Hartgen" <Brian.Hartgen@xxxxxxxxxxxxxxxxxxxxx>
  • To: <j-say@xxxxxxxxxxxxx>
  • Date: Wed, 19 Oct 2011 09:38:15 +0100

Hi Fiona

 

You wrote:

Didnt know that Dragon could wake/up by itself. 

BH Yes, I have had it happen to me. I was on the telephone, Dragon awoke and 
transcribed my end of the call!

 

Will be interested in reading further findings and we’ll try and help you 
resolve the problem.

 

 

From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf 
Of Fiona Williams
Sent: Wednesday, 19 October 2011 9:35 AM
To: j-say@xxxxxxxxxxxxx
Subject: [j-say list] Re: Help: Still Problems with microphone after upgrade

 

Following up on Brian's note. 

 

I get your point about Volume for JAWS. But it is at a low level already. 

 

Didnt know that Dragon could wake/up by itself. 

 

I will try with microphonecompletely off. Though keyboard alternative is not a 
great option at the moment. 

 

Thanks, Fiona

On 19 Oct 2011, at 09:19, "Brian Hartgen" <Brian.Hartgen@xxxxxxxxxxxxxxxxxxxxx> 
wrote:

        Hi Fiona

         

        I don’t want to point out the obvious, but, have you tried turning down 
the volume of the speech? I just wonder if jaws is being captured by the 
microphone. Starting with Dragon 11.0, and quite prevalent in 11.5, when the 
microphone is asleep it does tend to capture unwanted sound more than the 10 or 
9 series. I don’t know why that is. Presumably if you physically turn off the 
microphone with shift F11 things are OK?

         

        Brian

         

         

        From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On 
Behalf Of Fiona Williams
        Sent: Wednesday, 19 October 2011 8:26 AM
        To: j-say@xxxxxxxxxxxxx
        Subject: [j-say list] Help: Still Problems with microphone after upgrade

         

        Hello,

         

        Would appreciate the list’s help. Still have problems with microphone 
after upgrade. Original email below. I’ve done the microphone check and 
replaced the voice profile from an earlier back-up. Please let me know your 
suggestions.

         

        Thanks,

        Fiona

         

        From: Fiona Williams [mailto:fiona.williams@xxxxxxxxxxxxxx] 
        Sent: 14 October 2011 17:03
        To: 'j-say@xxxxxxxxxxxxx'
        Subject: Help: Problems with microphone after upgrade

         

        Hello,

         

        I upgraded to Jaws 12.0.1170, Dragon 11.5 and J-Say 9.1 this afternoon 
(running on Windows 7).

         

        My microphone is suddenly behaving very strangely. It’s the one which 
comes with Dragon and has been fine until now. Now my microphone will turn 
itself on from sleep mode by itself. Also when microphone is asleep, and JAWS 
is reading a document, it will suddenly turn itself on. Then it tries to 
interpret background sounds or JAWS speech.

         

        As an aside, now occasionally my laptop will suddenly try bring up the 
Print Dialog window – when the microphone is asleep, and JAWS is reading.

         

        Suggests for fixes please!

         

        Thanks in advance,

        Fiona

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