Hi Fiona You wrote: Didnt know that Dragon could wake/up by itself. BH Yes, I have had it happen to me. I was on the telephone, Dragon awoke and transcribed my end of the call! Will be interested in reading further findings and we’ll try and help you resolve the problem. From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Fiona Williams Sent: Wednesday, 19 October 2011 9:35 AM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Help: Still Problems with microphone after upgrade Following up on Brian's note. I get your point about Volume for JAWS. But it is at a low level already. Didnt know that Dragon could wake/up by itself. I will try with microphonecompletely off. Though keyboard alternative is not a great option at the moment. Thanks, Fiona On 19 Oct 2011, at 09:19, "Brian Hartgen" <Brian.Hartgen@xxxxxxxxxxxxxxxxxxxxx> wrote: Hi Fiona I don’t want to point out the obvious, but, have you tried turning down the volume of the speech? I just wonder if jaws is being captured by the microphone. Starting with Dragon 11.0, and quite prevalent in 11.5, when the microphone is asleep it does tend to capture unwanted sound more than the 10 or 9 series. I don’t know why that is. Presumably if you physically turn off the microphone with shift F11 things are OK? Brian From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Fiona Williams Sent: Wednesday, 19 October 2011 8:26 AM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Help: Still Problems with microphone after upgrade Hello, Would appreciate the list’s help. Still have problems with microphone after upgrade. Original email below. I’ve done the microphone check and replaced the voice profile from an earlier back-up. Please let me know your suggestions. Thanks, Fiona From: Fiona Williams [mailto:fiona.williams@xxxxxxxxxxxxxx] Sent: 14 October 2011 17:03 To: 'j-say@xxxxxxxxxxxxx' Subject: Help: Problems with microphone after upgrade Hello, I upgraded to Jaws 12.0.1170, Dragon 11.5 and J-Say 9.1 this afternoon (running on Windows 7). My microphone is suddenly behaving very strangely. It’s the one which comes with Dragon and has been fine until now. Now my microphone will turn itself on from sleep mode by itself. Also when microphone is asleep, and JAWS is reading a document, it will suddenly turn itself on. Then it tries to interpret background sounds or JAWS speech. As an aside, now occasionally my laptop will suddenly try bring up the Print Dialog window – when the microphone is asleep, and JAWS is reading. Suggests for fixes please! Thanks in advance, Fiona