Hello, Would appreciate the list's help. Still have problems with microphone after upgrade. Original email below. I've done the microphone check and replaced the voice profile from an earlier back-up. Please let me know your suggestions. Thanks, Fiona From: Fiona Williams [mailto:fiona.williams@xxxxxxxxxxxxxx] Sent: 14 October 2011 17:03 To: 'j-say@xxxxxxxxxxxxx' Subject: Help: Problems with microphone after upgrade Hello, I upgraded to Jaws 12.0.1170, Dragon 11.5 and J-Say 9.1 this afternoon (running on Windows 7). My microphone is suddenly behaving very strangely. It's the one which comes with Dragon and has been fine until now. Now my microphone will turn itself on from sleep mode by itself. Also when microphone is asleep, and JAWS is reading a document, it will suddenly turn itself on. Then it tries to interpret background sounds or JAWS speech. As an aside, now occasionally my laptop will suddenly try bring up the Print Dialog window - when the microphone is asleep, and JAWS is reading. Suggests for fixes please! Thanks in advance, Fiona