RE: Outlook 2002 Problems
- From: "Knutsen, Vicki" <vickik@xxxxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Fri, 26 Mar 2004 07:02:44 -0800
He is sometimes using a wireless network when this happens so it makes sense
that it will be somewhat slower
and I have informed him of that - he understands that part of it -
- but the issues he reports - are not just slowness - the cursor seems to be
jumping around to odd locations periodically and Outlook freezes up on him
frequently - to the degree he has to shut it down completely and sometimes
loses the emails he is working on.
Vicki
-----Original Message-----
From: Stephen Hartley [mailto:support@xxxxxxxxxxxxxxxxx]
Sent: Friday, March 26, 2004 4:26 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Outlook 2002 Problems
http://www.MSExchange.org/
Following on with MF's suggestions, it is likely a slow network link.
Have you included your Exchange IP address in your DNS lookup? Fixed your NIC
speed (probably 100Mbps, Full Duplex - on all machines).
What is your CPU monitor telling you when you get the problem? If at
100%, what is using the resources. What is your networking performance
monitor telling you? (Both available in Task Manager in XP)
Stephen
-----Original Message-----
From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx]
Sent: Friday, March 26, 2004 9:55 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Outlook 2002 Problems
http://www.MSExchange.org/
Would any instant messaging piece (like MSN or AOL instant messenger)
blow up how Outlook works? He probably has AOL instant messenger on most of
the time.
Vicki
-----Original Message-----
From: Mark Fugatt [mailto:mark@xxxxxxxxx]
Sent: Thursday, March 25, 2004 11:04 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Outlook 2002 Problems
http://www.MSExchange.org/
The users profile on the laptop.
Was the IM checkbox checked?, did clearing it help the issue?
<big snip>
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