[ExchangeList] Re: BESX: Activation Issues

  • From: "Todd Lemmiksoo" <tlemmiksoo@xxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 16 Apr 2010 16:38:43 -0400

What do you mean "proper data plan"? Can a company purchase an improper data 
plan for the BB's it buys.

From: exchangelist-bounce@xxxxxxxxxxxxx on behalf of Howard Rappaport
Sent: Fri 4/16/2010 4:25 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: BESX: Activation Issues

Activating while tethered really should be a last resort (I only use it when 
bulk activating and shipping to people with their own SIM, or in an area 
without proper coverage).  A successful wireless enterprise activation confirms 
that the device is properly functioning, mailbox access is properly configured, 
and provisioned on the carriers network properly.  If you tether and activate 
you can activate even without a proper data plan which will only lead to 
trouble after you hand the device to the end user 30 seconds later.


From: exchangelist-bounce@xxxxxxxxxxxxx 
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo
Sent: Friday, April 16, 2010 4:01 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: BESX: Activation Issues


Are you trying to activate the BB over the wireless network or through your 
network using the Blackberry Administration Service. Better to have the device 
connected to your PC.


Todd Lemmiksoo 


From: exchangelist-bounce@xxxxxxxxxxxxx on behalf of Gene Sibbs
Sent: Fri 4/16/2010 1:05 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] BESX: Activation Issues

Hi All,


I picked a failed BESX installation project from some onsite IT guy. I managed 
to clean up the mess and reinstalled BESX from scratch. However, I am running 
into the below technical issue.


During enterprise activation, BlackBerry wireless device displays the following 
error: An error has occurred. Please contact your system administrator. 
Activate the device contains an incorrect activation password...yet this is 
correct. I checked with the carrier as well that indeed BES data plan is 


Any pointers on how I can speedily resolve this?


Thanks G.




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