[ExchangeList] Re: BESX: Activation Issues

  • From: "Howard Rappaport" <howie@xxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 16 Apr 2010 13:15:55 -0400

Though listed as 4.x the errors are relevant for 5.x

 

http://www.port3101.org/featured-blackberry-kb-articles/1039-kb04829-error-has-occurred-please-contact-your-system-administrator.html

 

Is BES Express for Exchange installed or full BES for Exchange (I’ve seen 
people reference BESX as both)

 

From: exchangelist-bounce@xxxxxxxxxxxxx 
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of James Chong
Sent: Friday, April 16, 2010 1:09 PM
To: 'exchangelist@xxxxxxxxxxxxx'
Subject: [ExchangeList] Re: BESX: Activation Issues

 

Did you try another device? 
------------------------- 
James Chong 
Simplexity LLC 
571.723.7073 

Sent using BlackBerry 

  _____  

From: exchangelist-bounce@xxxxxxxxxxxxx <exchangelist-bounce@xxxxxxxxxxxxx> 
To: exchangelist@xxxxxxxxxxxxx <exchangelist@xxxxxxxxxxxxx> 
Sent: Fri Apr 16 13:05:55 2010
Subject: [ExchangeList] BESX: Activation Issues 

Hi All,

 

I picked a failed BESX installation project from some onsite IT guy. I managed 
to clean up the mess and reinstalled BESX from scratch. However, I am running 
into the below technical issue.

 

During enterprise activation, BlackBerry wireless device displays the following 
error: An error has occurred. Please contact your system administrator. 
Activate the device contains an incorrect activation password...yet this is 
correct. I checked with the carrier as well that indeed BES data plan is 
activate.

 

Any pointers on how I can speedily resolve this?

 

Thanks G.

 


 

 

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