[ddots-l] Re: (No Date: Sun, 10 Nov 2013 16:13:46 -0000

  • From: "James Malone" <malone_j@xxxxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Sun, 10 Nov 2013 23:24:49 -0800

You won't believe this, but the Tec fixed the problem remotely. Because
Sonar 8.5 is so old, he suggested reinstalling the program.
I considered this, but then he found issues within windows, found when the
program first started crashing, then restored the computer to an earlier
date before the crash. You might want to back up your files if you go this
route. 
James

-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of Nick Daniels
Sent: Sunday, November 10, 2013 11:24 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: (No Date: Sun, 10 Nov 2013 16:13:46 -0000

You had the same problems? what did they reccommend?

-----Original Message-----
From: James Malone
Sent: Sunday, November 10, 2013 6:01 PM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: (No Date: Sun, 10 Nov 2013 16:13:46 -0000

You might want to copy the files to a word document, and send this to
Cakewalk support. I had the same issues. Also, Microsoft has a support
number for issues like this, and you might want to contact them. This
survice is free, and they deal with accessibility issues. The number is: 800
936-5900.
Hope this helps.
James

-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of Nick D Daniels
Sent: Sunday, November 10, 2013 8:14 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: (No Date: Sun, 10 Nov 2013 16:13:46 -0000

Hi folks.

Sorry to bring this up again, but I keep getting these exception errors when
ever I'm working in a project.

They are as follows.

---------------------------
Error - Unhandled Exception
---------------------------
A fatal error has occurred.

Module:  C:\Program Files\Cakewalk\SONAR 8.5 Producer\SONARPDR.exe

A crash dump file has been created here:
C:\Users\Nick\AppData\Roaming\Cakewalk\SONAR 8.5 Producer\MiniDumps\mid
summer romance (Recover 13-11-10-15-54-39-388)_11102013_160659.dmp

Exception code:  c0000005
Address:  00000001408F2C57:000000006B70BFA8:0000000000001000

As a result of this error SONAR is about to exit abnormally.
Should SONAR attempt to save a recovery copy of your work?
---------------------------
Yes   No
---------------------------
Can any one recommend any remodees?
And before suggested, I have tried contacting cakewalk with this problem via
e-mail, but they haven't responded.
Cheers,
Nick

-----Original Message-----
From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of Jack Conti
Sent: 09 November 2013 18:39
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: How do you completely uninstall Sonar?

amen to that my friend.  no doubt.
At 11:04 AM 11/9/2013, you wrote:
>I know I might open a cann of something here, but I personally don't 
>use or advise  using those registry cleaners. They (at least for the 
>times I tried them out) caused more issues than they solved. The 
>registry is a very delicate place, and unless you go installing and 
>uninstalling programs allot (reinstalling the same program doesn't 
>count), no reason to suffer those utilities. I know not everybody can 
>do it, but if you had to, manual cleaning is the best way IMO.
>
>Regards, D!J!X!
>
>-----Original Message-----
>From: ddots-l-bounce@xxxxxxxxxxxxx
>[mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of John Schucker
>Sent: Saturday, November 09, 2013 4:23 AM
>To: ddots-l@xxxxxxxxxxxxx
>Subject: [ddots-l] How do you completely uninstall Sonar?
>
>Hi all. As you may recall, a couple of months ago I had an issue where 
>Sonar was crashing ,and we determined the solution was to uninstall and 
>try installing again. I finally dug my Sonar CDs out of the boxes from 
>the move, uninstalled, and tried reinstalling. It said a previous 
>version had been found and thus shared paths were already defined. I 
>figured that was fine since I didn't try to uninstall all the plugins 
>Etc., just Sonar. So it installed. Then I patched from producer 8.5 to 
>8.5.2, then to 8.5.3. Finally I was ready to run! I did, and it did the 
>thing about how it was going to personalize my stuff. I told it to do 
>it. Low and behold, it crashed yet again. So since I wasn't there, I 
>ran it again. It got to the wave profiler question, I tried to answer 
>no since I was going to pick ASIO, and same crash.
>
>So I figured I'd uninstall again, and this time ran some registry 
>cleanup to get rid of its old stuff. But apparently some of it's still 
>there, because when I started installing, it detected a previous 
>installation, and said the same stuff about shared paths Etc. So joy of 
>joys, I get to try installing from scratch, I guess. But how do I do 
>that? I assume I have to go delete stuff from the registry, unless 
>there's some special option to the uninstaller which will do it for me.
>Somehow, I doubt it though. I have the sneaking suspicion I actually 
>need to format the drive and do a fresh install of XP and everything 
>else, but that's way more painful than installing Sonar from scratch, 
>so I'll try Sonar first, he says, foolishly and optimistically.
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