[bookport] Re: [other] Re: problem connecting Bookport
- From: Chris Hill <hillco@xxxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Wed, 17 Aug 2005 14:18:39 -0500
You aren't looking in the right place. Connect the bp and look for
the mp3 player in device manager. If you don't know how to get to
device manager, hit start/run and type in devmgmt.msc and hit enter.
Tab around until you find the list and arrow through it. Each
category can be opened with right arrow and once opened you can up and
down arrow through it. Once you find the mp3 player, hit delete on
it. I really don't know if this will help, but I'd try it on my
system if I were in your mess.
On Wed, 17 Aug 2005 12:02:10 -0700, you wrote:
>I don't know how. I can't seem to find any sort of "Remove" button. I
>found a "Disable Drive" checkbox (Actually, I think it was "Enable Drive"
>but it was checked), but that's near as it gets. I tried just hitting my
>Delete key when my cursor was on the MP3 player, but to no avail. I may
>just try disabling the drive; at this point, I haven't much to lose.
>
>----- Original Message -----
>From: "Chris Hill" <hillco@xxxxxxxxxxxxx>
>To: <bookport@xxxxxxxxxxxxx>
>Sent: Wednesday, August 17, 2005 11:41 AM
>Subject: [bookport] Re: [other] Re: problem connecting Bookport
>
>
>> I'd delete the mp3 player and reboot.
>>
>>
>> On Wed, 17 Aug 2005 13:07:11 -0500, you wrote:
>>
>>>The device manager doesn't say anything about the BookPort. It does, in
>>>fact, say something about a TTS MP3 player. It might be time to call tech
>>>support.
>>>
>>>
>>>-----Original Message-----
>>>From: bookport-bounce@xxxxxxxxxxxxx
>>>[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of boomerdad
>>>Sent: Wednesday, August 17, 2005 12:09 PM
>>>To: bookport@xxxxxxxxxxxxx
>>>Subject: [bookport] Re: [other] Re: problem connecting Bookport
>>>
>>>
>>>Well, you can accomplish the same thing with the tab key. I still saw no
>>>check-box to change the drive letter. (If I sound a bit terse, please
>>>don't
>>>take it to heart; I'm just quite frustrated with this situation.)
>>>
>>>It doesn't seem to be so much a problem of Windows recognizing the
>>>Bookport
>>>(although it may be misidentifying it), but rather getting Bookport
>>>Transfer
>>>to see that Bookport is there. What is *supposed* to be there? When you
>>>highlight the Bookport drive with Windows Explorer and/or look at it with
>>>the device manager, what *should* be there? Should it say "Bookport?"
>>>When
>>>I look at Bookport with my device manager, it calls it "SD Inc
>>>TTSMP3player".
>>>----- Original Message -----
>>>From: "Walt Smith" <WSmith@xxxxxxxxxxxxxxxxxxxxx>
>>>To: <bookport@xxxxxxxxxxxxx>
>>>Sent: Wednesday, August 17, 2005 9:54 AM
>>>Subject: [other] [bookport] Re: problem connecting Bookport
>>>
>>>
>>>> There needs to be an additional step in those directions that isn't
>>>> obvious to someone who isn't looking for it. Between steps 3 and 4, you
>>>> need to press F6 to get to the list view on the right.
>>>>
>>>> -----Original Message-----
>>>> From: bookport-bounce@xxxxxxxxxxxxx
>>>> [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of boomerdad
>>>> Sent: Wednesday, August 17, 2005 12:42 PM
>>>> To: bookport@xxxxxxxxxxxxx
>>>> Subject: [bookport] Re: [other] Re: problem connecting Bookport
>>>>
>>>> I tried following those instructions and my control panel isn't laid out
>>>> the
>>>> same way. There's no check box to change the drive letter. A friend
>>>> told
>>>> me the documentation seems to have been written with Windows XP Pro in
>>>> mind
>>>> rather than Windows XP Home, but since I've never seen Windows XP Pro, I
>>>> can
>>>> only shrug. I just know the instructions don't fit what I see on my
>>>> screen.
>>>> In fact, I've looked through properties and tried all kinds of things,
>>>> but I
>>>> can't seem to find a method of changing the drive letter.
>>>>
>>>> ----- Original Message -----
>>>> From: "Robert Carter" <r-carter@xxxxxxx>
>>>> To: <bookport@xxxxxxxxxxxxx>
>>>> Sent: Wednesday, August 17, 2005 8:33 AM
>>>> Subject: [bookport] Re: [other] Re: problem connecting Bookport
>>>>
>>>>
>>>>> Hi,
>>>>>
>>>>> The most common reason in my experience for the transfer software not
>>>> to
>>>>> be showing the Book Port is because there is a drive letter conflict.
>>>> Are
>>>>> you using a system that is either on a network or that has other usb
>>>>> devices connected to it. If so, follow the instructions in the Book
>>>> Port
>>>>> manual for resolving drive letter conflicts.
>>>>>
>>>>> Robert Carter
>>>>>
>>>>> At 10:09 AM 8/17/2005, you wrote:
>>>>>>Hmm. I'll try it again and do that. Before, when it came up, that was
>>>> the
>>>>>>only evidence of anything different happening. Eventually that box
>>>> just
>>>>>>disappeared and my computer went along as if I hadn't connected
>>>> anything
>>>>>>to the PC at all.
>>>>>>
>>>>>>As for the batteries, I'll try replacing them. I'm using the ones
>>>> which
>>>>>>came with the Bookport. It seems to work fine, but you never know.
>>>>>>Thanks.
>>>>>>
>>>>>>----- Original Message ----- From: "Sarah Cranston"
>>>>>><cranston.sarah@xxxxxxxxxxxxxxxxx>
>>>>>>To: <bookport@xxxxxxxxxxxxx>
>>>>>>Sent: Wednesday, August 17, 2005 7:59 AM
>>>>>>Subject: [bookport] Re: [other] Re: problem connecting Bookport
>>>>>>
>>>>>>
>>>>>>>One more suggestion I would have is to check and possibly replace
>>>> your
>>>>>>>batteries. As for that silly autoplay dialog, I just press escape
>>>> when
>>>>>>>it comes up and go on my way with the transfer software.
>>>>>>>
>>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>From: bookport-bounce@xxxxxxxxxxxxx
>>>>>>>[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of boomerdad
>>>>>>>Sent: Wednesday, August 17, 2005 9:36 AM
>>>>>>>To: bookport@xxxxxxxxxxxxx
>>>>>>>Subject: [bookport] Re: [other] Re: problem connecting Bookport
>>>>>>>
>>>>>>>
>>>>>>>Thanks, Sarah. You know, I tried that and it did do something
>>>> strange.
>>>>>>>When I reconnected the Bookport after resetting it, I got a dialog
>>>> box
>>>>>>>that
>>>>>>>said "Autoplay" and had a Cancel button. It stayed there for a bit
>>>> and
>>>>>>>then
>>>>>>>went away.
>>>>>>>
>>>>>>>I think, near as I can tell, that my computer thinks BookPort is an
>>>> MP3
>>>>>>>player ... which it is, I suppose ... but I'm unclear as to how to
>>>> tell
>>>>>>>Windows not to treat it like an ordinary MP3 player. I found a check
>>>> box
>>>>>>>in
>>>>>>>the library proprties of the drive that said "Enable Drive" and it as
>>>>>>>checked, but I feared if I unchecked the box then Windows wouldn't
>>>>>>>acknowledge Bookport's being connected at all.
>>>>>>>
>>>>>>><Frustrated> I'm pretty savvy with my computer when it comes to
>>>> software,
>>>>>>>but when hardware issues come up I start to glaze over and whimper
>>>>>>>pathetically. <Grin>
>>>>>>>
>>>>>>>----- Original Message ----- From: "Sarah Cranston"
>>>>>>><cranston.sarah@xxxxxxxxxxxxxxxxx>
>>>>>>>To: <bookport@xxxxxxxxxxxxx>
>>>>>>>Sent: Wednesday, August 17, 2005 7:27 AM
>>>>>>>Subject: [bookport] Re: [other] Re: problem connecting Bookport
>>>>>>>
>>>>>>>
>>>>>>>>Hi BoomerDad,
>>>>>>>>
>>>>>>>>Have you tried resetting your BookPort with 2+b? I had your same
>>>>>>>>problem
>>>>>>>>once and this is what fixed it for me.
>>>>>>>>
>>>>>>>>HTH and good luck,
>>>>>>>>
>>>>>>>>Sarah
>>>>>>>>
>>>>>>>>
>>>>>>>>-----Original Message-----
>>>>>>>>From: bookport-bounce@xxxxxxxxxxxxx
>>>>>>>>[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of boomerdad
>>>>>>>>Sent: Wednesday, August 17, 2005 12:39 AM
>>>>>>>>To: bookport@xxxxxxxxxxxxx
>>>>>>>>Subject: [bookport] Re: [other] Re: problem connecting Bookport
>>>>>>>>
>>>>>>>>
>>>>>>>>Thanks for the tip; unfortunately it changed nothing.
>>>>>>>>
>>>>>>>>It seems to see the Bookport as a TTS-MP3 player. Essentially,
>>>> tha'ts
>>>>>>>>correct ... but nowhere does it say Bookport ... unless I go to
>>>> Windows
>>>>>>>>Explorer and if I look at the Send To menu, it does list Bookpore
>>>> (and
>>>>>>>>it
>>>>>>>>says "Bookport") as one of the send-to options. I tried just using
>>>> that
>>>>>>>>to
>>>>>>>>send a book to Bookport, but it didn't work. <Sigh> Couldn't be
>>>> that
>>>>>>>>easy.
>>>>>>>>Grrrr... I don't get it. It's like everyone knows about the
>>>> birthday
>>>>>>>>party
>>>>>>>>but the guest of honor!
>>>>>>>>Everyone in my computer's innards seems to recognize Bookport ...
>>>> except
>>>>>>>>Bookport Transfer!!
>>>>>>>>
>>>>>>>>----- Original Message ----- From: "Sandy Licht" <slicht@xxxxxxxxx>
>>>>>>>>To: <bookport@xxxxxxxxxxxxx>
>>>>>>>>Sent: Tuesday, August 16, 2005 9:24 PM
>>>>>>>>Subject: [other] [bookport] Re: problem connecting Bookport
>>>>>>>>
>>>>>>>>
>>>>>>>>>Try rebooting your computer with the Bookport connected.
>>>>>>>>>
>>>>>>>>>At 10:53 PM 8/16/2005, you wrote:
>>>>>>>>>>Hi. I just got my Bookport today and installed the transfer
>>>> software,
>>>>>>>>>>but
>>>>>>>>>>I can't get the transfer software to recognize Bookport. It would
>>>>
>>>>>>>>>>seem
>>>>>>>>>>Windows recognizes Bookport as another drive on my computer; I can
>>>>
>>>>>>>>>>even
>>>>>>>>>>use Windows Exporer to go in and look at the folders on Bookport
>>>> ...
>>>>>>>>>>but
>>>>>>>>>>when I run the Transfer program with Bookport connected via the
>>>> USB
>>>>>>>>>>cable,
>>>>>>>>>>I get the "not connected" sound and can't send any files to
>>>> BOokport.
>>>>>>>>>>Any
>>>>>>>>>>help here is greatly appreciated, because while I enjoy reading
>>>> the
>>>>>>>>>>manual
>>>>>>>>>>with BOokport, it's not exactly what I"d intended to use the
>>>> device
>>>>>>>>>>for.
>>>>>>>>>><Grin>
>>>>>>>>>
>>>>>>>>>Sandy Licht
>>>>>>>>>Phone: 409-898-8218
>>>>>>>>>Jeremiah 29:11 - 14A
>>>>>>>>>11For I know the plans I have for you," says the LORD. "They
>>>>>>>>>are plans for good and not for disaster, to give you a future and a
>>>>
>>>>>>>>>hope.
>>>>>>>>>12In those days when you pray, I will listen. 13If you look for me
>>>> in
>>>>>>>>>earnest,
>>>>>>>>>you will find me when you seek me. 14I will be found by you," says
>>>> the
>>>>>>>>>LORD...
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>--
>>>>>>>>No virus found in this incoming message.
>>>>>>>>Checked by AVG Anti-Virus.
>>>>>>>>Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
>>>>>>>>8/15/2005
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>--
>>>>>>>No virus found in this incoming message.
>>>>>>>Checked by AVG Anti-Virus.
>>>>>>>Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
>>>> 8/15/2005
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> No virus found in this incoming message.
>>>>> Checked by AVG Anti-Virus.
>>>>> Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
>>>> 8/15/2005
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> No virus found in this incoming message.
>>>> Checked by AVG Anti-Virus.
>>>> Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
>>>> 8/15/2005
>>>>
>>>>
>>>
>>>
>>
>>
>>
>>
>> --
>> No virus found in this incoming message.
>> Checked by AVG Anti-Virus.
>> Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date: 8/15/2005
>>
>
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