[bookport] Re: [other] Re: problem connecting Bookport

  • From: "boomerdad" <boomerdad@xxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Wed, 17 Aug 2005 12:02:10 -0700

I don't know how. I can't seem to find any sort of "Remove" button. I found a "Disable Drive" checkbox (Actually, I think it was "Enable Drive" but it was checked), but that's near as it gets. I tried just hitting my Delete key when my cursor was on the MP3 player, but to no avail. I may just try disabling the drive; at this point, I haven't much to lose.

----- Original Message ----- From: "Chris Hill" <hillco@xxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Wednesday, August 17, 2005 11:41 AM
Subject: [bookport] Re: [other] Re: problem connecting Bookport


I'd delete the mp3 player and reboot.


On Wed, 17 Aug 2005 13:07:11 -0500, you wrote:

The device manager doesn't say anything about the BookPort. It does, in fact, say something about a TTS MP3 player. It might be time to call tech support.


-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of boomerdad
Sent: Wednesday, August 17, 2005 12:09 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: [other] Re: problem connecting Bookport


Well, you can accomplish the same thing with the tab key. I still saw no
check-box to change the drive letter. (If I sound a bit terse, please don't
take it to heart; I'm just quite frustrated with this situation.)

It doesn't seem to be so much a problem of Windows recognizing the Bookport
(although it may be misidentifying it), but rather getting Bookport Transfer
to see that Bookport is there. What is *supposed* to be there? When you
highlight the Bookport drive with Windows Explorer and/or look at it with
the device manager, what *should* be there? Should it say "Bookport?" When
I look at Bookport with my device manager, it calls it "SD Inc
TTSMP3player".
----- Original Message ----- From: "Walt Smith" <WSmith@xxxxxxxxxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Wednesday, August 17, 2005 9:54 AM
Subject: [other] [bookport] Re: problem connecting Bookport


There needs to be an additional step in those directions that isn't
obvious to someone who isn't looking for it. Between steps 3 and 4, you
need to press F6 to get to the list view on the right.

-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of boomerdad
Sent: Wednesday, August 17, 2005 12:42 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: [other] Re: problem connecting Bookport

I tried following those instructions and my control panel isn't laid out
the
same way.  There's no check box to change the drive letter.  A friend
told
me the documentation seems to have been written with Windows XP Pro in
mind
rather than Windows XP Home, but since I've never seen Windows XP Pro, I
can
only shrug.  I just know the instructions don't fit what I see on my
screen.
In fact, I've looked through properties and tried all kinds of things,
but I
can't seem to find a method of changing the drive letter.

----- Original Message ----- From: "Robert Carter" <r-carter@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Wednesday, August 17, 2005 8:33 AM
Subject: [bookport] Re: [other] Re: problem connecting Bookport


Hi,

The most common reason in my experience for the transfer software not
to
be showing the Book Port is because there is a drive letter conflict.
Are 
you using a system that is either on a network or that has other usb
devices connected to it. If so, follow the instructions in the Book
Port 
manual for resolving drive letter conflicts.

Robert Carter

At 10:09 AM 8/17/2005, you wrote:
Hmm. I'll try it again and do that. Before, when it came up, that was
the
only evidence of anything different happening. Eventually that box
just
disappeared and my computer went along as if I hadn't connected
anything 
to the PC at all.

As for the batteries, I'll try replacing them. I'm using the ones
which 
came with the Bookport.  It seems to work fine, but you never know.
Thanks.

----- Original Message ----- From: "Sarah Cranston"
<cranston.sarah@xxxxxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Wednesday, August 17, 2005 7:59 AM
Subject: [bookport] Re: [other] Re: problem connecting Bookport


One more suggestion I would have is to check and possibly replace
your
batteries. As for that silly autoplay dialog, I just press escape
when 
it comes up and go on my way with the transfer software.


-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of boomerdad
Sent: Wednesday, August 17, 2005 9:36 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: [other] Re: problem connecting Bookport


Thanks, Sarah. You know, I tried that and it did do something
strange.
When I reconnected the Bookport after resetting it, I got a dialog
box 
that
said "Autoplay" and had a Cancel button.  It stayed there for a bit
and 
then
went away.

I think, near as I can tell, that my computer thinks BookPort is an
MP3
player ... which it is, I suppose ... but I'm unclear as to how to
tell
Windows not to treat it like an ordinary MP3 player. I found a check
box 
in
the library proprties of the drive that said "Enable Drive" and it as
checked, but I feared if I unchecked the box then Windows wouldn't
acknowledge Bookport's being connected at all.

<Frustrated> I'm pretty savvy with my computer when it comes to
software, 
but when hardware issues come up I start to glaze over and whimper
pathetically. <Grin>

----- Original Message ----- From: "Sarah Cranston"
<cranston.sarah@xxxxxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Wednesday, August 17, 2005 7:27 AM
Subject: [bookport] Re: [other] Re: problem connecting Bookport


Hi BoomerDad,

Have you tried resetting your BookPort with 2+b?  I had your same
problem
once and this is what fixed it for me.

HTH and good luck,

Sarah


-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of boomerdad
Sent: Wednesday, August 17, 2005 12:39 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: [other] Re: problem connecting Bookport


Thanks for the tip; unfortunately it changed nothing.

It seems to see the Bookport as a TTS-MP3 player. Essentially,
tha'ts
correct ... but nowhere does it say Bookport ... unless I go to
Windows
Explorer and if I look at the Send To menu, it does list Bookpore
(and 
it
says "Bookport") as one of the send-to options.  I tried just using
that 
to
send a book to Bookport, but it didn't work.  <Sigh> Couldn't be
that 
easy.
Grrrr... I don't get it.  It's like everyone knows about the
birthday 
party
but the guest of honor!
Everyone in my computer's innards seems to recognize Bookport ...
except 
Bookport Transfer!!

----- Original Message ----- From: "Sandy Licht" <slicht@xxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, August 16, 2005 9:24 PM
Subject: [other] [bookport] Re: problem connecting Bookport


Try rebooting your computer with the Bookport connected.

At 10:53 PM 8/16/2005, you wrote:
Hi. I just got my Bookport today and installed the transfer
software, 
but
I can't get the transfer software to recognize Bookport.  It would


seem
Windows recognizes Bookport as another drive on my computer; I can


even
use Windows Exporer to go in and look at the folders on Bookport
... 
but
when I run the Transfer program with Bookport connected via the
USB 
cable,
I get the "not connected" sound and can't send any files to
BOokport. 
Any
help here is greatly appreciated, because while I enjoy reading
the 
manual
with BOokport, it's not exactly what I"d intended to use the
device 
for.
<Grin>


Sandy Licht
Phone: 409-898-8218
Jeremiah 29:11 - 14A
11For I know the plans I have for you," says the LORD. "They
are plans for good and not for disaster, to give you a future and a


hope.
12In those days when you pray, I will listen. 13If you look for me
in 
earnest,
you will find me when you seek me. 14I will be found by you," says
the
LORD... 





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