[blazie-support] Re: BLT 40 Problems
- From: "Laura Eaves" <leaves@xxxxxxxxxxxx>
- To: <blazie-support@xxxxxxxxxxxxx>
- Date: Sun, 25 Aug 2002 04:09:48 -0400
Oh dear -- This worries me as I just bought both my 2 notetakers -- one of
which I may send back...
How would I know if they are defective? I haven't charged them that many
times since I got them 3 weeks ago.
The display is very clear and reliable on my new M40 -- none of the pins
stick or need to be pushed down -- unlike on my used brl lite which has a
lot of wayward pins.
I still don't know which of my units to part with -- the used one (which is
really nice except for some sticky pins) or the expensive new one... Who
knows -- maybe I'll keep both if they turn out to be flaky and need repair
all the time maybe it'll be nice to have a backup -- but then I'll spend the
rest of the year paying off my credit card...
Apparently a lot of you are seasoned users of this thing.
So, what are your recommendations??? Should I send one or the other back?
or ditch FS altogether and get a notetaker from someone else?
Thanx!!!
--le
----- Original Message -----
From: "Mahjoub Boulhaj" <boulhaj@xxxxxxxxxxxx>
To: <blazie-support@xxxxxxxxxxxxx>
Sent: Sunday, August 25, 2002 3:20 AM
Subject: [blazie-support] Re: BLT 40 Problems
>
> No, Steve, I can't say that yet. I will have to put the new unit that's
been
> sent to me to its paces before I can jump to any conclusion on the BLM40
> units. I will keep you updated. But at the same time, it would be great if
> other owners of that unit provide their feedback.
> Mahjoub
> ----- Original Message -----
> From: "Stephen Clower" <supersteve03@xxxxxxxxxxxxx>
> To: <blazie-support@xxxxxxxxxxxxx>
> Sent: Thursday, August 22, 2002 5:34 PM
> Subject: [blazie-support] Re: BLT 40 Problems
>
>
> > So I take it that purchasing a BLM40 this year would not be very wise?
> > At 03:22 AM 8/22/02 -0400, you wrote:
> >
> >
> > >Just send it back to FS and ask for an exchange. The same things you
have
> > >described in your message happened to me. I had to return my unit three
> > >times in less than 2 months for repair. Very unfortunately, everytime
it
> was
> > >returned to me, it wouldn't work more than a week before the same
problem
> > >resurfaced. I had to fight with the tech support people over the phone
> last
> > >time to get them accept to send me a replacement. It looks like this is
a
> > >problem with the BLM40 units. I didn't raise that problem on the list
> before
> > >thinking that it was only me. But now that you are experiencing the
same
> > >problem that has given me lots of headaches over the past two months,
it
> > >seems that FS should be made aware of this and do something about it.
It
> is
> > >really hard and disappointing to part with your note-taker when you are
> so
> > >much used to it.
> > >Mahjoub
> > >----- Original Message -----
> > >From: "Jack Hickman" <Hickman_Jack@xxxxxxxxxxx>
> > >To: <blazie-support@xxxxxxxxxxxxx>
> > >Sent: Wednesday, August 21, 2002 1:20 AM
> > >Subject: [blazie-support] BLT 40 Problems
> > >
> > >
> > > > Hi group,
> > > >
> > > > My Braille Lite forty finally gave up the ghost the other day. I
> thought
> > >it might be the batteries, so I have the pack rebuilt at Batteries
Plus.
> > >Well the battery works great now but the Braille display just shows a
lot
> of
> > >garbage. The speech chip is not working and I have tried to reset the
> > >system using the reset at the back of the unit. Oh yes, when I turn on
> the
> > >machine the Braille display shows garbage and when I turn off the
machine
> > >the Braille stays on the display. Am I over looking some little trick
in
> > >resetting the system or should I just face the music and send it to FS?
> One
> > >other thing since I have unplugged the battery and reset the system
have
> I
> > >lost all of my information that was on the unit? I have had the ac
> adapter
> > >tested and it is in working condition. The problems started out with
the
> > >speech going out and the Braille display soon after that. The battery
> life
> > >has been getting shorter and shorter over time. It finally got to the
> point
> > >where the unit
> > > > would not charge at all. If anybody has any suggestions on what I
> might
> > >do to revive this machine please let me know.
> > > > Never let who you think you are stand in the way of what you could
> become.
> > > >
> > > > Checkout my web site by clicking on the following link:
> > > > http://home.attbi.com/~jehickman/
> > > >
> > > >
> > >
> > >
> > >
> > >
> > >---
> > >Incoming mail is certified Virus Free.
> > >Checked by AVG anti-virus system (http://www.grisoft.com).
> > >Version: 6.0.381 / Virus Database: 214 - Release Date: 8/2/02
> >
> >
> >
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> >
> >
> > ---
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> >
> >
> >
>
>
>
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