[blazie-support] Re: BLT 40 Problems
- From: "Mahjoub Boulhaj" <boulhaj@xxxxxxxxxxxx>
- To: blazie-support@xxxxxxxxxxxxx
- Date: Sun, 25 Aug 2002 03:20:17 -0400
No, Steve, I can't say that yet. I will have to put the new unit that's been
sent to me to its paces before I can jump to any conclusion on the BLM40
units. I will keep you updated. But at the same time, it would be great if
other owners of that unit provide their feedback.
Mahjoub
----- Original Message -----
From: "Stephen Clower" <supersteve03@xxxxxxxxxxxxx>
To: <blazie-support@xxxxxxxxxxxxx>
Sent: Thursday, August 22, 2002 5:34 PM
Subject: [blazie-support] Re: BLT 40 Problems
> So I take it that purchasing a BLM40 this year would not be very wise?
> At 03:22 AM 8/22/02 -0400, you wrote:
>
>
> >Just send it back to FS and ask for an exchange. The same things you have
> >described in your message happened to me. I had to return my unit three
> >times in less than 2 months for repair. Very unfortunately, everytime it
was
> >returned to me, it wouldn't work more than a week before the same problem
> >resurfaced. I had to fight with the tech support people over the phone
last
> >time to get them accept to send me a replacement. It looks like this is a
> >problem with the BLM40 units. I didn't raise that problem on the list
before
> >thinking that it was only me. But now that you are experiencing the same
> >problem that has given me lots of headaches over the past two months, it
> >seems that FS should be made aware of this and do something about it. It
is
> >really hard and disappointing to part with your note-taker when you are
so
> >much used to it.
> >Mahjoub
> >----- Original Message -----
> >From: "Jack Hickman" <Hickman_Jack@xxxxxxxxxxx>
> >To: <blazie-support@xxxxxxxxxxxxx>
> >Sent: Wednesday, August 21, 2002 1:20 AM
> >Subject: [blazie-support] BLT 40 Problems
> >
> >
> > > Hi group,
> > >
> > > My Braille Lite forty finally gave up the ghost the other day. I
thought
> >it might be the batteries, so I have the pack rebuilt at Batteries Plus.
> >Well the battery works great now but the Braille display just shows a lot
of
> >garbage. The speech chip is not working and I have tried to reset the
> >system using the reset at the back of the unit. Oh yes, when I turn on
the
> >machine the Braille display shows garbage and when I turn off the machine
> >the Braille stays on the display. Am I over looking some little trick in
> >resetting the system or should I just face the music and send it to FS?
One
> >other thing since I have unplugged the battery and reset the system have
I
> >lost all of my information that was on the unit? I have had the ac
adapter
> >tested and it is in working condition. The problems started out with the
> >speech going out and the Braille display soon after that. The battery
life
> >has been getting shorter and shorter over time. It finally got to the
point
> >where the unit
> > > would not charge at all. If anybody has any suggestions on what I
might
> >do to revive this machine please let me know.
> > > Never let who you think you are stand in the way of what you could
become.
> > >
> > > Checkout my web site by clicking on the following link:
> > > http://home.attbi.com/~jehickman/
> > >
> > >
> >
> >
> >
> >
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