[blazie-support] Re: BLT 40 Problems
- From: Stephen Clower <supersteve03@xxxxxxxxxxxxx>
- To: blazie-support@xxxxxxxxxxxxx
- Date: Thu, 22 Aug 2002 16:34:20 -0500
So I take it that purchasing a BLM40 this year would not be very wise?
At 03:22 AM 8/22/02 -0400, you wrote:
>Just send it back to FS and ask for an exchange. The same things you have
>described in your message happened to me. I had to return my unit three
>times in less than 2 months for repair. Very unfortunately, everytime it was
>returned to me, it wouldn't work more than a week before the same problem
>resurfaced. I had to fight with the tech support people over the phone last
>time to get them accept to send me a replacement. It looks like this is a
>problem with the BLM40 units. I didn't raise that problem on the list before
>thinking that it was only me. But now that you are experiencing the same
>problem that has given me lots of headaches over the past two months, it
>seems that FS should be made aware of this and do something about it. It is
>really hard and disappointing to part with your note-taker when you are so
>much used to it.
>Mahjoub
>----- Original Message -----
>From: "Jack Hickman" <Hickman_Jack@xxxxxxxxxxx>
>To: <blazie-support@xxxxxxxxxxxxx>
>Sent: Wednesday, August 21, 2002 1:20 AM
>Subject: [blazie-support] BLT 40 Problems
>
>
> > Hi group,
> >
> > My Braille Lite forty finally gave up the ghost the other day. I thought
>it might be the batteries, so I have the pack rebuilt at Batteries Plus.
>Well the battery works great now but the Braille display just shows a lot of
>garbage. The speech chip is not working and I have tried to reset the
>system using the reset at the back of the unit. Oh yes, when I turn on the
>machine the Braille display shows garbage and when I turn off the machine
>the Braille stays on the display. Am I over looking some little trick in
>resetting the system or should I just face the music and send it to FS? One
>other thing since I have unplugged the battery and reset the system have I
>lost all of my information that was on the unit? I have had the ac adapter
>tested and it is in working condition. The problems started out with the
>speech going out and the Braille display soon after that. The battery life
>has been getting shorter and shorter over time. It finally got to the point
>where the unit
> > would not charge at all. If anybody has any suggestions on what I might
>do to revive this machine please let me know.
> > Never let who you think you are stand in the way of what you could become.
> >
> > Checkout my web site by clicking on the following link:
> > http://home.attbi.com/~jehickman/
> >
> >
>
>
>
>
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