[blazie-support] Re: BLT 40 Problems
- From: "Mahjoub Boulhaj" <boulhaj@xxxxxxxxxxxx>
- To: blazie-support@xxxxxxxxxxxxx
- Date: Thu, 22 Aug 2002 03:22:48 -0400
Just send it back to FS and ask for an exchange. The same things you have
described in your message happened to me. I had to return my unit three
times in less than 2 months for repair. Very unfortunately, everytime it was
returned to me, it wouldn't work more than a week before the same problem
resurfaced. I had to fight with the tech support people over the phone last
time to get them accept to send me a replacement. It looks like this is a
problem with the BLM40 units. I didn't raise that problem on the list before
thinking that it was only me. But now that you are experiencing the same
problem that has given me lots of headaches over the past two months, it
seems that FS should be made aware of this and do something about it. It is
really hard and disappointing to part with your note-taker when you are so
much used to it.
Mahjoub
----- Original Message -----
From: "Jack Hickman" <Hickman_Jack@xxxxxxxxxxx>
To: <blazie-support@xxxxxxxxxxxxx>
Sent: Wednesday, August 21, 2002 1:20 AM
Subject: [blazie-support] BLT 40 Problems
> Hi group,
>
> My Braille Lite forty finally gave up the ghost the other day. I thought
it might be the batteries, so I have the pack rebuilt at Batteries Plus.
Well the battery works great now but the Braille display just shows a lot of
garbage. The speech chip is not working and I have tried to reset the
system using the reset at the back of the unit. Oh yes, when I turn on the
machine the Braille display shows garbage and when I turn off the machine
the Braille stays on the display. Am I over looking some little trick in
resetting the system or should I just face the music and send it to FS? One
other thing since I have unplugged the battery and reset the system have I
lost all of my information that was on the unit? I have had the ac adapter
tested and it is in working condition. The problems started out with the
speech going out and the Braille display soon after that. The battery life
has been getting shorter and shorter over time. It finally got to the point
where the unit
> would not charge at all. If anybody has any suggestions on what I might
do to revive this machine please let me know.
> Never let who you think you are stand in the way of what you could become.
>
> Checkout my web site by clicking on the following link:
> http://home.attbi.com/~jehickman/
>
>
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