[blazie-support] Re: BLT 40 Problems

  • From: Geetha Shamanna <s_geetha@xxxxxxxx>
  • To: blazie-support@xxxxxxxxxxxxx
  • Date: Sun, 25 Aug 2002 14:37:04 +0500

Hi Laura,

Did you buy the used Braille Lite 40 from FS? If yes, what did it cost?

Geetha
At 04:09 AM 25/08/02 -0400, you wrote:
>
>
>Oh dear -- This worries me as I just bought both my 2 notetakers -- one of
>which I may send back...
>How would I know if they are defective?  I haven't charged them that many
>times since I got them 3 weeks ago.
>The display is very clear and reliable on my new M40 -- none of the pins
>stick or need to be pushed down -- unlike on my used brl lite which has a
>lot of wayward pins.
>I still don't know which of my units to part with -- the used one (which is
>really nice except for some sticky pins) or the expensive new one...   Who
>knows -- maybe I'll keep both if they turn out to be flaky and need repair
>all the time maybe it'll be nice to have a backup -- but then I'll spend the
>rest of the year paying off my credit card...
>Apparently a lot of you are seasoned users of this thing.
>So, what are your recommendations???  Should I send one or the other back?
>or ditch FS altogether and get a notetaker from someone else?
>Thanx!!!
>--le
>
>----- Original Message -----
>From: "Mahjoub Boulhaj" <boulhaj@xxxxxxxxxxxx>
>To: <blazie-support@xxxxxxxxxxxxx>
>Sent: Sunday, August 25, 2002 3:20 AM
>Subject: [blazie-support] Re: BLT 40 Problems
>
>
>>
>> No, Steve, I can't say that yet. I will have to put the new unit that's
>been
>> sent to me to its paces before I can jump to any conclusion on the BLM40
>> units. I will keep you updated. But at the same time, it would be great if
>> other owners of that unit provide their feedback.
>> Mahjoub
>> ----- Original Message -----
>> From: "Stephen Clower" <supersteve03@xxxxxxxxxxxxx>
>> To: <blazie-support@xxxxxxxxxxxxx>
>> Sent: Thursday, August 22, 2002 5:34 PM
>> Subject: [blazie-support] Re: BLT 40 Problems
>>
>>
>> > So I take it that purchasing a BLM40 this year would not be very wise?
>> > At 03:22 AM 8/22/02 -0400, you wrote:
>> >
>> >
>> > >Just send it back to FS and ask for an exchange. The same things you
>have
>> > >described in your message happened to me. I had to return my unit three
>> > >times in less than 2 months for repair. Very unfortunately, everytime
>it
>> was
>> > >returned to me, it wouldn't work more than a week before the same
>problem
>> > >resurfaced. I had to fight with the tech support people over the phone
>> last
>> > >time to get them accept to send me a replacement. It looks like this is
>a
>> > >problem with the BLM40 units. I didn't raise that problem on the list
>> before
>> > >thinking that it was only me. But now that you are experiencing the
>same
>> > >problem that has given me lots of headaches over the past two months,
>it
>> > >seems that FS should be made aware of this and do something about it.
>It
>> is
>> > >really hard and disappointing to part with your note-taker when you are
>> so
>> > >much used to it.
>> > >Mahjoub
>> > >----- Original Message -----
>> > >From: "Jack Hickman" <Hickman_Jack@xxxxxxxxxxx>
>> > >To: <blazie-support@xxxxxxxxxxxxx>
>> > >Sent: Wednesday, August 21, 2002 1:20 AM
>> > >Subject: [blazie-support] BLT 40 Problems
>> > >
>> > >
>> > > > Hi group,
>> > > >
>> > > > My Braille Lite forty finally gave up the ghost the other day.  I
>> thought
>> > >it might be the batteries, so I have the pack rebuilt at Batteries
>Plus.
>> > >Well the battery works great now but the Braille display just shows a
>lot
>> of
>> > >garbage.  The speech chip is not working and I have tried to reset the
>> > >system using the reset at the back of the unit.  Oh yes, when I turn on
>> the
>> > >machine the Braille display shows garbage and when I turn off the
>machine
>> > >the Braille stays on the display.  Am I over looking some little trick
>in
>> > >resetting the system or should I just face the music and send it to FS?
>> One
>> > >other thing since I have unplugged the battery and reset the system
>have
>> I
>> > >lost all of my information that was on the unit?  I have had the ac
>> adapter
>> > >tested and it is in working condition.  The problems started out with
>the
>> > >speech going out and the Braille display soon after that.  The battery
>> life
>> > >has been getting shorter and shorter over time.  It finally got to the
>> point
>> > >where the unit
>> > > >  would not charge at all.  If anybody has any suggestions on what I
>> might
>> > >do to revive this machine please let me know.
>> > > > Never let who you think you are stand in the way of what you could
>> become.
>> > > >
>> > > > Checkout my web site by clicking on the following link:
>> > > > http://home.attbi.com/~jehickman/
>> > > >
>> > > >
>> > >
>> > >
>> > >
>> > >
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>>
>>
>>
>
>
>
>
>
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