[bksvol-discuss] renewals revisited
- From: Ann Parsons <akp@xxxxxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Mon, 24 Sep 2012 08:12:51 -0400
Hi all,
I would like to revisit the issue of renewals. Let me explain. I know
that Evan had mentioned that he thought the renew link should be up on
the checkout page all the time. He didn't explain why, but I now
understand why.
I have been working on Joanna Gregory's The Tarnished Chalice for the
past six weeks. I'm in the middle, about halfway along. Anyway, my
book came up for renewal and I got the notice on Friday afternoon.
Unfortunately, I had already left for the weekend. I was attending my
cousin's wedding. I arrived home late yesterday afternoon and
proceeded to catch up on things in the house, never thinking about my
book till I began wading through the email. I found the bookshare
notice of renewal that was sent to me on Friday. Needless to say, my
book was long gone when I went to look for it this morning.
I have written to the proofer who has snapped it up, no fault of hers
at all, and have politely asked her if she might consider releasing it
for me. I have explain my situation, and said that if she's a new
proofer and needs a proof to do, she may keep the book, but if not
might she consider releasing it? I haven't heard back.
Bottom line, folks, I couldn't do a blessed thing about renewing my
book this weekend. I wasn't here. Had the renewal link been on the
page permanently, I could have renewed the blessed thing on Thursday
before I left! <sigh> Six weeks of work gone poof! Oh, well, es la
vida. If my contact wants the book, so be it, but I was halfway
through. Is there anything we can do about this? Could the renewal
link be placed on books in one's queue permanently? Ah, well, it was a
truly beautiful wedding and I wouldn't have missed it for worlds. Take
care all, thanks for letting me vent.
Ann P.
--
Ann K. Parsons
Portal Tutoring
EMAIL: akp@xxxxxxxxxxxx
web site: http://www.portaltutoring.info
Skype: Putertutor
"All that is gold does not glitter,
Not all those who wander are lost."
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