[bksvol-discuss] Re: renewals revisited

  • From: Lisa Gorden-Cushman <crysania@xxxxxxxxxxxxx>
  • To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Mon, 24 Sep 2012 20:44:47 -0700

I'm so sorry that happened to you.  That really sucks.  I hope the proofer can 
give back the book.

Sent from my iPhone

On Sep 24, 2012, at 5:12 AM, Ann Parsons <akp@xxxxxxxxxxxx> wrote:

> Hi all,
> 
> I would like to revisit the issue of renewals.  Let me explain.  I know that 
> Evan had mentioned that he thought the renew link should be up on the 
> checkout page all the time.  He didn't explain why, but I now understand why.
> 
> I have been working on Joanna Gregory's The Tarnished Chalice for the past 
> six weeks.  I'm in the middle, about halfway along.  Anyway, my book came up 
> for renewal and I got the notice on Friday afternoon.  Unfortunately, I had 
> already left for the weekend.  I was attending my cousin's wedding.  I 
> arrived home late yesterday afternoon and proceeded to catch up on things in 
> the house, never thinking about my book till I began wading through the 
> email.  I found the bookshare notice of renewal that was sent to me on 
> Friday.  Needless to say, my book was long gone when I went to look for it 
> this morning.
> 
> I have written to the proofer who has snapped it up, no fault of hers at all, 
> and have politely asked her if she might consider releasing it for me.  I 
> have explain my situation, and said that if she's a new proofer and needs a 
> proof to do, she may keep the book, but if not might she consider releasing 
> it?  I haven't heard back.
> 
> Bottom line, folks, I couldn't do a blessed thing about renewing my book this 
> weekend.  I wasn't here.  Had the renewal link been on the page permanently, 
> I could have renewed the blessed thing on Thursday before I left!  <sigh> Six 
> weeks of work gone poof!  Oh, well, es la vida.  If my contact wants the 
> book, so be it, but I was halfway through.  Is there anything we can do about 
> this?  Could the renewal link be placed on books in one's queue permanently?  
> Ah, well, it was a truly beautiful wedding and I wouldn't have missed it for 
> worlds.  Take care all, thanks for letting me vent.
> 
> Ann P.
> 
> -- 
> Ann K. Parsons
> Portal Tutoring
> EMAIL:  akp@xxxxxxxxxxxx
> web site:  http://www.portaltutoring.info
> Skype: Putertutor
> 
> "All that is gold does not glitter,
> Not all those who wander are lost."
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