[bksvol-discuss] Re: renewals revisited
- From: Laura Shannon <brighteyes324@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Mon, 24 Sep 2012 11:27:59 -0400
Hi Ann,
I agree completely that the renew link should be a permanent feature. I
lost two books that I had put a lot of time into because they had some
issues because I was out of town when they were due to renew. Absolutely
nothing I could do about it though.
Laura
On Mon, Sep 24, 2012 at 8:12 AM, Ann Parsons <akp@xxxxxxxxxxxx> wrote:
> Hi all,
>
> I would like to revisit the issue of renewals. Let me explain. I know
> that Evan had mentioned that he thought the renew link should be up on the
> checkout page all the time. He didn't explain why, but I now understand
> why.
>
> I have been working on Joanna Gregory's The Tarnished Chalice for the past
> six weeks. I'm in the middle, about halfway along. Anyway, my book came
> up for renewal and I got the notice on Friday afternoon. Unfortunately, I
> had already left for the weekend. I was attending my cousin's wedding. I
> arrived home late yesterday afternoon and proceeded to catch up on things
> in the house, never thinking about my book till I began wading through the
> email. I found the bookshare notice of renewal that was sent to me on
> Friday. Needless to say, my book was long gone when I went to look for it
> this morning.
>
> I have written to the proofer who has snapped it up, no fault of hers at
> all, and have politely asked her if she might consider releasing it for me.
> I have explain my situation, and said that if she's a new proofer and
> needs a proof to do, she may keep the book, but if not might she consider
> releasing it? I haven't heard back.
>
> Bottom line, folks, I couldn't do a blessed thing about renewing my book
> this weekend. I wasn't here. Had the renewal link been on the page
> permanently, I could have renewed the blessed thing on Thursday before I
> left! <sigh> Six weeks of work gone poof! Oh, well, es la vida. If my
> contact wants the book, so be it, but I was halfway through. Is there
> anything we can do about this? Could the renewal link be placed on books
> in one's queue permanently? Ah, well, it was a truly beautiful wedding and
> I wouldn't have missed it for worlds. Take care all, thanks for letting me
> vent.
>
> Ann P.
>
> --
> Ann K. Parsons
> Portal Tutoring
> EMAIL: akp@xxxxxxxxxxxx
> web site: http://www.portaltutoring.info
> Skype: Putertutor
>
> "All that is gold does not glitter,
> Not all those who wander are lost."
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