[amayausers.com] Re: Thread Breaks On All Needles

  • From: "John Yaglenski" <john@xxxxxxxxxxxxxxxxxx>
  • To: <amayausers@xxxxxxxxxxxxx>
  • Date: Mon, 13 Jul 2009 14:28:52 -0400

I called the number off the madieramart site and was not impressed.  I also 
don't like the madeira spools compared to the arc or isacord.  In my 
experience they do unravel more - but thats just me.  To each their own! 
:)

Maybe things have changed since we tried them last.

Whomever I spoke with made me feel like a bother.  Can't hurt to shop 
around with the economy being what it is!

- - - - 
John Yaglenski 
President / Chief Executive Officer
Levelbest Communications

Community Websites -   Graphic & Web Design - Strategic Marketing
  I: levelbest.com  / P: 301.591.2481 - 888.229.1779  

Levelbest Network WebSites Include:
INTERCOT   |  WebDisney  |  AmayaUsers  |  INTERCOTwest 
 Levelbest Embroidery  |  UrbanaMaryland  |  Mousehut  

  This e-mail message and any attachments are confidential and may be 
privileged. 
If you are not the intended recipient, please notify Levelbest immediately 
-- by replying
to this message or by sending an e-mail to john@xxxxxxxxxxxxx -- and 
destroy all copies
of this message and any attachments. Thank you.  

----------------------------------------

From: "Roland R. Irish III" <signman@xxxxxxxxxxxxxxxxxxx>
Sent: Monday, July 13, 2009 2:20 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers.com] Re: Thread Breaks On All Needles 

Must be other 'offices' of Madeira-I can't believe the difference
in how you get treated compared to what we have.
Our orders (and I'm saying maybe twice a year-we don't use
much supplies here) go right to the 'home' office of Madeira
here in New Hampshire-Sue calls in the order and picks it up
the next day when she is traveling by them to visit her folks.
We haven't compared thread prices to anyone else, only against
the (old) Melco prices but they were cheaper on everything.
Thread, backing, bobbins, etc. and the people we talk to there
are more than friendly!
Guess it's our beautiful phone voices that work...LOL...
as for keeping the thread from unraveling....even with the ARC
thread spools (both sizes) and Madeira thread-I take a razorknife
and just put the spool down on a wood block and slice a 'knick' in
the bottom-when we remove it off the amaya grab the thread and
'catch' it in the knick and it stays there. No more unraveling.

Roland R. Irish III
www.sunrisegraphics.org
Sunrise Graphics
116 Main St
Claremont, NH 03743
603-543-1324 
Check out our 'instant' catalogs

http://www.plasticpromotions.com/?ID=SS850825D 
http://www.healthypromotions.com/?ID=SS850825D 
http://www.thewritepromotion.com/?ID=SS850825D  

On Jul 13, 2009, at 11:59 AM, John Yaglenski wrote:
Tom:

Before you go the Madeira route - suggest you look into Isacord thread - 
they have some great deals right now for Melco users.  Their thread is top 
notch as well and comes highly recommended (they can convert ARC colors 
too).  See 
http://www.amayausers.com/boards/ultimatebb.php?/topic/4/570.html .  One 
other thing, I LOVE their spools.  They snap at the bottom so after you are 
done with a color and take it off the machine, you can lock the thread in 
place with the cone.  No more unraveling or dangling from our thread trees 
on the wall.  Averything is neat and tidy.

I called Madeira last week and they seemed pretty overpriced in comparison 
and when I asked for a deal to match what Isacord had given me - I was made 
to feel like I wasn't big enough to ask for any discounts - and that I 
shouldn't be asking.  How many heads do you have?  Oh, and how much thread 
do you buy?  Oh.  Ok.  They said they would pass my info along to the sales 
manager and get back to me.  They never called back.  All in all, I felt 
like a bother.

On the other hand, when I asked for better pricing from Amann, the sales 
rep couldn't approve it but said she would contact the regional rep to see 
what could be done.  She also warned me he was on vacation and it might be 
a few days.  In less than 15 minutes, the rep called me, lowered my already 
good price with them, and offered the deals that I posted on the site.

Customer Service will win me over EVERY TIME.

- - - - 
John Yaglenski 
President / Chief Executive Officer
Levelbest Communications

Community Websites -   Graphic & Web Design - Strategic Marketing
  I: levelbest.com  / P: 301.591.2481 - 888.229.1779  

Levelbest Network WebSites Include:
INTERCOT   |  WebDisney  |  AmayaUsers  |  INTERCOTwest 
 Levelbest Embroidery  |  UrbanaMaryland  |  Mousehut  

  This e-mail message and any attachments are confidential and may be 
privileged. 
If you are not the intended recipient, please notify Levelbest immediately 
-- by replying
to this message or by sending an e-mail to john@xxxxxxxxxxxxx -- and 
destroy all copies
of this message and any attachments. Thank you.  

----------------------------------------

From: "Tom Ladow" <tcladow@xxxxxxxxxxxxxxxxxxxxxxxxxx>
Sent: Monday, July 13, 2009 11:20 AM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers.com] Re: Thread Breaks On All Needles 

Do you have a phone number or web site that you order from? Do they have a
catalog of supplies much like Melco Mart had?

Thank you for the info...

Tom

-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Embroidery Machine
Sent: Friday, July 10, 2009 4:29 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers.com] Re: Thread Breaks On All Needles

Tom,
I switched to Madeira- even got a thread conversion chart off Melco's
website (Melco Mart). The prices are a little better, too, especially
on the black and white colors.
Hope I helped,
Greg Cannon

-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Ladow
Sent: Friday, July 10, 2009 3:08 PM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers.com] Re: Thread Breaks On All Needles

So can we still get ARC Thread from another supplier? If so who? If we
must now switch brands, any recommendations?

Thank you:

Tom Ladow Indiana

=========================================================== 

The AmayaUsers Mailing List
Website: http://www.amayausers.com
Discussion Board: http://www.amayausers.com/boards
Subscribe/Unsubscribe: http://www.amayausers.com/list

=========================================================== 
====================

The AmayaUsers Mailing List
Website: http://www.amayausers.com
Discussion Board: http://www.amayausers.com/boards
Subscribe/Unsubscribe: http://www.amayausers.com/list

====================

=========================================================== 

The AmayaUsers Mailing List
Website: http://www.amayausers.com
Discussion Board: http://www.amayausers.com/boards
Subscribe/Unsubscribe: http://www.amayausers.com/list

=========================================================== 

 

Other related posts: