This message was posted by Juli in Kona on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/611.html#000009 If you live in a SUPER DRY area, then you absolutely have to oil the hook every day. And if you use your machine all day, then oil again at 4 hours. This is a MUST! You are going to freeze the hook and that may be your problem right now. Do not wait for the terribly inadequate timer to tell you to oil the hook. AND you should probably be doing your scheduled maintenance early too. The oil we use actually evaporates! IMO and I am not a tech, but I listen to them, you should be doing a lot more maintenance. If you have thread shredding on all needles with any design, then the problem is 99% sure in the hook area. A burr is a rough edge, usually created when the needle strikes the hook. If the thread rubs against that, then it will shred - for sure. Juli in Kona =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================