[access-uk] Re: audible
- From: Ari Damoulakis <aridamoulakis@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Fri, 10 May 2013 14:24:18 +0200
Hi guys
For me the new site is absolutely crappy. Even if you space and get to
the library, you can't easily get to the book categories, it takes
much longer to find anything you're looking for, etc. Before it was
quite relaxing going and browsing the newest releases on the audible
site to see what new titles were out, now using the whole thing is
quite a painful and irritating
On 5/10/13, ANDY COLLINS <Andy@xxxxxxxxxxxxxxxxxxx> wrote:
> Hi all -
>
> Audible have cocked up in recent times, but don't want to admit it. I have
> had some lengthy exchanges with them, both by email and phone. It all began
>
> when they introduced the option to use the Amazon log in details [if an
> Amazon account already existed.] I couldn't get logged in, either using the
>
> Amazon log in, or the original Audible log in. Sometimes it would work, and
>
> other times it just didn't know me, and wouldn't let me log in, as half the
>
> buttons/links didn't work!
>
> They wanted me to delete all cookies, and re-set Internet Explorer. They
> also suggested trying a different browser. I wasn't prepared to do any of
> these things, as all other websites worked well, and I was having no
> problems with IE. What they didn't tell me, was that they were still making
>
> changes, which have resulted in the current website amendments, and which,
> surprise surprise, now work fine for me, or perhaps I should be more
> guarded, and say last time I used the site, they did!
>
> It is true that Audible will respond, if you contact them, but they don't
> listen as well as they use to, they have people with hard to understand
> accents, and who's English isn't great. I'm not saying this will be your
> experience, you may get a different agent, easier to communicate with, but
> this is just how the friendly approachable company that was Audible, is
> changing since becoming part of the beast that is Amazon -
>
> Andy
> ----- Original Message -----
> From: "Aedan O'Meara" <aedanomeara@xxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Friday, May 10, 2013 10:47 AM
> Subject: [access-uk] Re: audible
>
>
>> Hi Julie,
>> I am also having trouble in that the "play" button does nothing so I
>> can't
>> even get as far as getting a book! I normally only take my free credit
>> one
>> so I don't experience the full buying procedure. I now have 3 free
>> credits
>> and can't get any of them.
>> I only go on every other month to get these so I don't know how long this
>>
>> is
>> going on.
>> Aedan.
>>
>>
>> -----Original Message-----
>> From: access-uk-bounce@xxxxxxxxxxxxx
>> [mailto:access-uk-bounce@xxxxxxxxxxxxx]
>> On Behalf Of julie rodaway
>> Sent: 09 May 2013 22:36
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] audible
>>
>> Has anybody been unable to download books from the Audible UK site
>> lately?
>> If so, is there a work around with Jaws? When I press enter on the
>> download
>> link, nothing happens and I'm just taken back to the library.
>>
>> I am told that there is some sort of sub menu and to press pass key and
>> spacebar to adtivate it. What is the pass key I need to press?
>>
>> I'm really frustrated as I've been able to download books happily for
>> years
>> till now.
>>
>> If anybody can help, I'd be very much obliged. I've sent an email to
>> Audible but don't anticipate a satisfactory reply, just the bog standard
>> one.
>>
>> Thanks and best wishes, a very frustrated Julie.
>>
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