[access-uk] Re: audible
- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 10 May 2013 00:29:50 +0100
Hi Julie.
I believe the minimum required browser version for audible is version 8 of IE,
you should be able to upgrade to version 9 on your netbook if its running
Windows 7 or 8 if running XP. Once done, try downloading titles, making sure
to check the action bar by pressing alt plus N to see what alerts are shown,
its possible IE is asking whether you wish to open or save the file.
All the best, Ibrahim.
From: julie rodaway
Sent: Thursday, May 09, 2013 11:01 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: audible
Hi Ibby
I am using an older netbook with jaws ten and internet explorer 7 but do have a
more up to date computer with Jaws 12 and a later version of explorer.
I suppose I could try using that computer.
Yes, audible manager is configured. I have been abel to download on this
netbook for years without any problems till now.
----- Original Message -----
From: Ibrahim Gucukoglu
To: access-uk@xxxxxxxxxxxxx
Sent: Thursday, May 09, 2013 10:45 PM
Subject: [access-uk] Re: audible
Hi Julie.
Which internet browser are you using? You may be prompted to allow the
download which is why the download is not proceeding as per usual. Is Audible
Download Manager correctly installed and configured?
All the best, Ibrahim.
From: julie rodaway
Sent: Thursday, May 09, 2013 10:36 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] audible
Has anybody been unable to download books from the Audible UK site lately?
If so, is there a work around with Jaws? When I press enter on the download
link, nothing happens and I'm just taken back to the library.
I am told that there is some sort of sub menu and to press pass key and
spacebar to adtivate it. What is the pass key I need to press?
I'm really frustrated as I've been able to download books happily for years
till now.
If anybody can help, I'd be very much obliged. I've sent an email to
Audible but don't anticipate a satisfactory reply, just the bog standard one.
Thanks and best wishes, a very frustrated Julie.
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