Well they do but nothing comes for free. Everything is a balance. For example, spending £100,000 to improve services for a few million customers or spending the same amount for 2 or 3 customers. That is where reasonable adjustment comes in.
Kevin E-mail: kevin.lloyd3@xxxxxxx----- Original Message ----- From: "Alexander Shannon" <alexander.shannon@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, September 26, 2009 8:23 PMSubject: [access-uk] Re: Should the format a customer receives Bank documents in be determined by the bank or the customer?
Hi Kevin, I wouldn't disagree with what you've said, and most likely what you've said is correct, and I'll end up going with the Braille now to Make longer documents easier to read, but to look at things another way, I thought companies existed for their customers not the other way round. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
