[access-uk] Re: Should the format a customer receives Bank documents in be determined by the bank or the customer?

  • From: "Alexander Shannon" <alexander.shannon@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 26 Sep 2009 15:22:32 +0100

Hi Richard,

Do I understand you to mean by what you've said that you
agree that my asking for certain types of document in
certain formats is reasonable, and that my bank should be
complying with my request?

Alexander Shannon


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