interesting. I have been to assess people with both visual and dyslexia related issues in a number of financial institutions. Some of them have tried touch sensitive phones and found them useless and difficult to use. I cannot see how this soft phone would really be an upgrade to anyone. VOIP (Voice Over IP phones can of course be used for cheaper calls but generally in this situation people want an interface as much like the phone as possible. This is why various skype phones have been such a success.
Cheers Graham----- Original Message ----- From: "John Farley" <john_farley@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, June 06, 2007 6:01 PM Subject: [access-uk] Re: Other BT Frustrations
Hi, The Soft Phone does not work with screen readers. At least, not with Window-eyes. It is a graphical image that the sighted user moves his mouse over and clicks numbers. Currently no good to us at all. Another of the "value Added" features that is not accessible. Regards, John Contact on : (Home) john_farley@xxxxxxxxxxxxxx or : (work) john.farley@xxxxxxxx -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfAlexander Shannon Sent: 06 June 2007 14:32 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Other BT Frustrations Hi all, Sorry to jump in on this thread, but recently I received a call from a BT call centre in India, asking if I wanted to have a reduction in my bill. The caller also offered me a softphone upgrade. Although I agreed to the reduction in my Bill I did not want the softphone upgrade, but it seems I have received it. Should I contact Mr Ian Livingstone or not? Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 2313 (20070606) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
