[access-uk] Re: Other BT Frustrations

  • From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 5 Jun 2007 23:05:21 +0100

Colin said:
>> it is very much the responsibility of 
>the head  of BT retail.

and he will consult  age and  disability!
As for your  comments about BT  age and  disability:

"are  only reacting to legislation and there statutory obligations to 
comply with  reasonable adjustments."

Sorry but what you say  can just as  easily apply to any company.
And I  Still  feel Bt  has a very good track record for doing more
than  it legally  must do. 
A good  example is the 195 free directory  service.
Why should blind  people get something for free that others must
pay  for?
Regards,
Derek

e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx 

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