Well there he goes again, "why should blind people get the free 195 service that others have to pay for" Well Derek, sighted people can use the phone book. Can you read the phone book Derek? Oh sorry Derek I know what you are going to come out with next, "That's what the D L A is for" oh yes sorry Derek I forgot that. Hands up all those on communibility higher rate. Dave Colin said: >> it is very much the responsibility of >the head of BT retail. and he will consult age and disability! As for your comments about BT age and disability: "are only reacting to legislation and there statutory obligations to comply with reasonable adjustments." Sorry but what you say can just as easily apply to any company. And I Still feel Bt has a very good track record for doing more than it legally must do. A good example is the 195 free directory service. Why should blind people get something for free that others must pay for? Regards, Derek e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ******************************************************************** This email and any attachments are confidential to the intended recipient and may also be privileged. If you are not the intended recipient please delete it from your system and notify the sender. You should not copy it or use it for any purpose nor disclose or distribute its contents to any other person. ******************************************************************** ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq