[vip_students] Re: FW: banking 365
- From: Paul Griffith <paulfgriffith@xxxxxxxxx>
- To: "vip_students@xxxxxxxxxxxxx" <vip_students@xxxxxxxxxxxxx>
- Date: Tue, 10 Feb 2015 08:47:10 +0000
Well done sean
More pressure the better
Cheers
Paul
Sent from my iPhone
> On 10 Feb 2015, at 00:02, "Sean Kavanagh" <seany2@xxxxxxxxxx> wrote:
>
> Ahoy All
>
> Spoke with Colette Culleton from 365 on this date!
>
> She advised me to send a screen picture to 365 security & this I did!
>
> She also informed me of the many calls she has received on this matter &
> commended the V I P's on their stand!
>
> Yours Aye
> Seán
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Sean Kavanagh
> Sent: 08 February 2015 18:10
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Re: FW: banking 365
>
> Roger, wilko!
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Paul F. Griffith
> Sent: 08 February 2015 10:48
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Re: FW: banking 365
>
> hi Sean, lets know what Colette says to you when you call her on monday,
> take care paul
> ----- Original Message -----
> From: "Sean Kavanagh" <seany2@xxxxxxxxxx>
> To: <vip_students@xxxxxxxxxxxxx>
> Sent: Saturday, February 07, 2015 2:33 PM
> Subject: [vip_students] Re: FW: banking 365
>
>
> Ahoy Flor
>
> All copied, many thanks!
>
> Will make comm's with that lady on Monday!
>
> Yours Aye
> Seán
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Flor Lynch
> Sent: 07 February 2015 12:29
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Re: FW: banking 365
>
> First time this message was sent, it doesn't seem to have got to the list.
>
> Hi Sean,
>
> Here is an update.
>
> When you next speak to 0818365365, ask for Colette Culleton. (I guess that'l
> be Monday to Friday, 9 AM to 6pm.)
>
> Now, there are also two parallel discussions going on about the issue, on
> the irelandvipnews list and the vicsireland list. At the moment Paul T. is
> away, it appears. (He's also a BOI customer.)
>
> The upshot of it for now is that Joshue O'Connor of NCBI has given his
> technical analysis of what could be done to remedy the issue, and Gerry
> Ellis - in the Technology Department of BOI - has been in touch with the
> site developers aboout it and with Ms. Colette Culleton. Colette informed me
> yesterday that it could be midweek before the problem is resolved,
> unfortunately. Sighted people are able to use the site fine, BTW. But
> because the combo boxes are visuallly hidden, the screen-reader cannot see
> them. They need to be made transparent to the screen-reader, and Joshue has
> suggested coding to bring that about. This is a learning curve for the BOI.
> Some other blind customers who contacted them were not very successful in
> progressing the issue with agents at the other end.
>
>
> -----Original Message-----
> From: Sean Kavanagh
> Sent: Saturday, February 07, 2015 10:07 AM
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Re: FW: banking 365
>
> Ahoy Flor
>
> It would appear that it's only you & I are BOI customers on this list!
>
> My question now, is where do we go from here!
>
> Do we leave well alone, or is there someone within the BOI or indeed NCBI we
> can talk to about our difficulty!
>
> To be honest my own feeling is that we should raise the issue with somebody,
> the question is who?
>
> Yours Aye
> Seán
>
> -----Original Message-----
>> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Flor Lynch
> Sent: 06 February 2015 00:50
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Re: FW: banking 365
>
> All of the combo boxes seem to be gone from our view, on the site.
>
> Try to top-up your mobile phone. To do that, you go: Money Transfer; Mobile
> Top-up. You then get three radiobuttons (for the [only] three MSP's that BOI
> has put on their site, so you choose yours to begin the top-up. Next comes
> (or should
> come) the amount combo box, for your euro amount. Instead of Combo Box, JAWS
> is just saying * (which it does for the mandatory fields). Well, as we can't
> get into what may or may not be a combo box, we can't fill in that field at
> the moment. Furthermore, at this point, we notice that our JAWS (15 or 16)
> has become sluggish, and doesn't seem to know where we are on the page.
>
> Also, we can't transfer money from one account to another, because again the
> account combo boxes are gone from our view.
>
> I don't know if it's a Windows update, r the BOI site itself, that is
> causing the observed issues. I observed much the same problems there in
> Firefox, and also using NVDA.
>
> -----Original Message-----
>> From: Aedan O'Meara
> Sent: Wednesday, February 04, 2015 2:28 PM
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] FW: banking 365
>
>
>
> -----Original Message-----
>> From: Sean Kavanagh [mailto:seany2@xxxxxxxxxx]
> Sent: 03 February 2015 22:59
> To: 'Aedan O'Meara'
> Subject: FW: banking 365
>
>
> -----Original Message-----
>> From: Sean Kavanagh [mailto:seany2@xxxxxxxxxx]
> Sent: 29 January 2015 20:19
> To: 'vip_students-bounce@xxxxxxxxxxxxx'
> Subject: banking 365
>
> Ahoy To All
>
> First of all, may I wish you, your family members & friends, a very happy &
> prosperous 2015!
>
> Now that's the grovelling done!
>
> The Queen Bee informed me a short time ago that she needs credit for her
> phone, so I answered "Yes Mum, immediately" & anyway I could do with credit
> myself! So I went onto banking 365 to top up on line!
>
> Oh my God....
>
> What was I hit with, but only a new Bank of Ireland web page!
>
> I trawled through it all night endeavouring to top up our phones, but at the
> end of a long long fruitless night, both Sean & the Queen Bee still have no
> credit!
>
> Is there anyone out there that has come across this & has come out the other
> end?
>
> If so, Please, Please advise step by step!
>
> Many many thanks in advance!
>
> Yours Aye
> Sean
>
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>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9062 - Release Date: 02/05/15
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9062 - Release Date: 02/05/15
>
> ====================
> The vip_students mailing list
> Manage account or unsubscribe: //www.freelists.org/list/vip_students
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> Administrative contact: support@xxxxxxx
>
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>
> -----Original Message-----
> From: Sean Kavanagh
> Sent: Saturday, February 07, 2015 10:07 AM
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Re: FW: banking 365
>
> Ahoy Flor
>
> It would appear that it's only you & I are BOI customers on this list!
>
> My question now, is where do we go from here!
>
> Do we leave well alone, or is there someone within the BOI or indeed NCBI we
> can talk to about our difficulty!
>
> To be honest my own feeling is that we should raise the issue with somebody,
> the question is who?
>
> Yours Aye
> Seán
>
> -----Original Message-----
>> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Flor Lynch
> Sent: 06 February 2015 00:50
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Re: FW: banking 365
>
> All of the combo boxes seem to be gone from our view, on the site.
>
> Try to top-up your mobile phone. To do that, you go: Money Transfer; Mobile
> Top-up. You then get three radiobuttons (for the [only] three MSP's that BOI
> has put on their site, so you choose yours to begin the top-up. Next comes
> (or should
> come) the amount combo box, for your euro amount. Instead of Combo Box, JAWS
> is just saying * (which it does for the mandatory fields). Well, as we can't
> get into what may or may not be a combo box, we can't fill in that field at
> the moment. Furthermore, at this point, we notice that our JAWS (15 or 16)
> has become sluggish, and doesn't seem to know where we are on the page.
>
> Also, we can't transfer money from one account to another, because again the
> account combo boxes are gone from our view.
>
> I don't know if it's a Windows update, r the BOI site itself, that is
> causing the observed issues. I observed much the same problems there in
> Firefox, and also using NVDA.
>
> -----Original Message-----
>> From: Aedan O'Meara
> Sent: Wednesday, February 04, 2015 2:28 PM
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] FW: banking 365
>
>
>
> -----Original Message-----
>> From: Sean Kavanagh [mailto:seany2@xxxxxxxxxx]
> Sent: 03 February 2015 22:59
> To: 'Aedan O'Meara'
> Subject: FW: banking 365
>
>
> -----Original Message-----
>> From: Sean Kavanagh [mailto:seany2@xxxxxxxxxx]
> Sent: 29 January 2015 20:19
> To: 'vip_students-bounce@xxxxxxxxxxxxx'
> Subject: banking 365
>
> Ahoy To All
>
> First of all, may I wish you, your family members & friends, a very happy &
> prosperous 2015!
>
> Now that's the grovelling done!
>
> The Queen Bee informed me a short time ago that she needs credit for her
> phone, so I answered "Yes Mum, immediately" & anyway I could do with credit
> myself! So I went onto banking 365 to top up on line!
>
> Oh my God....
>
> What was I hit with, but only a new Bank of Ireland web page!
>
> I trawled through it all night endeavouring to top up our phones, but at the
> end of a long long fruitless night, both Sean & the Queen Bee still have no
> credit!
>
> Is there anyone out there that has come across this & has come out the other
> end?
>
> If so, Please, Please advise step by step!
>
> Many many thanks in advance!
>
> Yours Aye
> Sean
>
> ===========================================================
> The vip_students mailing list
> Manage account or unsubscribe: //www.freelists.org/list/vip_students
> Archives: //www.freelists.org/archives/vip_students
> Administrative contact: support@xxxxxxx
>
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>
>
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> Administrative contact: support@xxxxxxx
>
> ==========================================================
>
>
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9062 - Release Date: 02/05/15
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9062 - Release Date: 02/05/15
>
> ====================
> The vip_students mailing list
> Manage account or unsubscribe: //www.freelists.org/list/vip_students
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>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9071 - Release Date: 02/07/15
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9071 - Release Date: 02/07/15
>
> ====================
> The vip_students mailing list
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> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9076 - Release Date: 02/08/15
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9071 - Release Date: 02/07/15
>
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> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9079 - Release Date: 02/08/15
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4800 / Virus Database: 4257/9071 - Release Date: 02/07/15
>
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