Hi Michael, The uphclean msi consists of 3 files, uphclean.exe (v 1.6.30.0), msvcp60.dll (v 6.0.8972.0) and readme.txt. The version of msvcp60.dll (Microsoft (R) C++ Runtime Library) is a lot older than the one that ships with 2003 or 2003 SP1 (v 6.5.2144.0) and is included for backward compatibility with NT 4. If you're paranoid install the msi and if not just copy the new version of uphclean.exe to your servers and install it with "uphclean -install". regards, Ulrich Mack Volante Systems ________________________________ From: thin-bounce@xxxxxxxxxxxxx on behalf of Michael Pardee Sent: Fri 17/03/2006 20:57 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Office 2003 applications hang No, we are running 1.5.4.20. Disabling the service and booting is what is working for us to temporarily get it out of production. When we just stopped the service is when the servers crashed shortly after. We are about to test with the new 1.6d. We put it on a couple boxes last night so today should be our first real experience with it. Since I need to get it out to a little over 200 servers I was wondering if I could just push out the new exe via a for loop or do we really have to run the install process. On 3/17/06 3:32 AM, "BRUTON, Malcolm, FM" <Malcolm.BRUTON@xxxxxxxx> wrote: Is this with the latest UPHCLean 1.6d? We are about to upgrade form 1.5 something tomorrow to hopefully correct a few issues after reading all these posts...I wouldn't have thought disabling this service should cause a problem unless you had massive log on and offs in a short period. My guess is there must also be another fault somewhere. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Pardee Sent: 16 March 2006 21:29 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Office 2003 applications hang The mother of all lessons learned today: If I stop the UPHClean service on 13 servers, I can expect them all to crash within 10 minutes! I have the best luck ever. On 3/15/06, Jeff Pitsch <jepitsch@xxxxxxxxx> wrote: Yes it was something they actually went to Robin about and he said it was an undocumented fix and that everyone should be running the latest and greatest. Jeff On 3/15/06, Michael Pardee <pardeemp.list@xxxxxxxxx <mailto:pardeemp.list@xxxxxxxxx> <mailto:pardeemp.list@xxxxxxxxx> > wrote: We are using 1.5.4.20 <http://1.5.4.20/> <http://1.5.4.20/> - the latest is 1.6d. We will definitely test and look at updating... On 3/15/06, Michael Pardee <pardeemp@xxxxxxxxx > wrote: We are using 1.5.4.20 <http://1.5.4.20/> <http://1.5.4.20/> - the latest is 1.6d. We will definitely test and look at updating... On 3/15/06, Michael Pardee < pardeemp.list@xxxxxxxxx <mailto:pardeemp.list@xxxxxxxxx> <mailto:pardeemp.list@xxxxxxxxx> > wrote: checking our version right now. UPHClean is installed everywhere here. On 3/15/06, Jeff Pitsch <jepitsch@xxxxxxxxx <mailto:jepitsch@xxxxxxxxx> <mailto:jepitsch@xxxxxxxxx> > wrote: I don't remember what version it was. Jeff On 3/15/06, Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx <mailto:jeremy.saunders@xxxxxxxxxxx> <mailto:jeremy.saunders@xxxxxxxxxxx> > wrote: Interesting. I can't believe that no one has come across that before. So what version of UPHClean were they using? Cheers, Jeremy. "Jeff Pitsch" <jepitsch@xxxxxxx <mailto:jepitsch@xxxxxxx> <mailto:jepitsch@xxxxxxx> om> To Sent by: thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx> <mailto:thin@xxxxxxxxxxxxx> thin-bounce@freel cc ists.org <http://ists.org/> <http://ists.org/> Subject [THIN] Re: Office 2003 applications 16/03/2006 04:18 hang AM Please respond to thin Ok, in the final analysis from Microsoft, the problem was the simple fact that the customer was using an older version of UPHCLEAN. UPHCLEAN was deleting some registry entries too early and Office was trying to write to them after they were removed sending the process into a nasty little loop. Jeff On 3/14/06, Michael Pardee < pardeemp.list@xxxxxxxxx <mailto:pardeemp.list@xxxxxxxxx> <mailto:pardeemp.list@xxxxxxxxx> > wrote: Jeff, just following up on this one. Did disabling the error Reporting Service eventually fix the issue? On 1/25/06, Jeff Pitsch < jepitsch@xxxxxxxxx > wrote: No. It's other applictions as well as Outlook and it affects applications that don't necessarily access the network. Jeff On 1/25/06, Ruben Spruijt < Ruben.Spruijt@xxxxxxxxxxxx > wrote: Hi Jeff, It's not this issue ..? (below) Ruben > > If you have any Servers with HP NC7781 NIC's installed (Hp DL > 380's, DL 360's and others), you may experience excessive > retransmits, Outlook hangs, file copy performance issues, cluster > failovers, etc. > > > > Cause: > > The driver defaults to "Offload TCP transmit Checksum" and "Offload > Ip Transmit > > Checksum". This is a performance enhancement designed to relieve > the TCP and IP > > components of the IP checksum calculation overhead and assign that > duty to the NIC. > > Normally this is a preferred method of operation. The HP NC7781 > NICS periodically > > miscalculate the TCP checksum. This causes connection timeouts > periodically and > > more importantly, Outlook hangs between 10 and 20 seconds. With the > latest firmware > > and drivers installed, the issue is still prevalent. The box that > receives a > > response with an incorrectly calculated checksum simply throws the > malformed > > response away, never delivering the data to the application. > > Resolution: > > In the Netcard driver configuration dialog box, disable Offload > checksum > > calculations. This will allow the TCP and IP components to > calculate their own > > checksums.This change does not require a reboot or involve a > service interruption, normal > > > > change control procedures should of course, always be followed! -- Michael Pardee www.blindsquirrel.org <http://www.blindsquirrel.org/> <http://www.blindsquirrel.org/> ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. 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