[THIN] Re: Office 2003 applications hang

  • From: Jeff Pitsch <jepitsch@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 25 Jan 2006 10:46:33 -0500

ALRIGHT!!!  I think we have it!!

Microsoft analyzed a dump of the processes during a hang and what seems to
be happening is the Error Reporting Service is causing the hang.  We are
just turning this off and I will report back my findings.

Jeff Pitsch


On 1/6/06, Jeff Pitsch <jepitsch@xxxxxxxxx> wrote:
>
> Nothing as of yet.
>
> On 1/6/06, Evan Mann <emann@xxxxxxxxxxxxxxxxxxxxx> wrote:
> >
> > Did you have any issues with PS4 itself after the rollup?
> >
> >
> >  ------------------------------
> > *From:* thin-bounce@xxxxxxxxxxxxx [mailto: thin-bounce@xxxxxxxxxxxxx] *On
> > Behalf Of *Jeff Pitsch
> > *Sent:* Friday, January 06, 2006 2:20 PM
> > *To:* thin@xxxxxxxxxxxxx
> > *Subject:* [THIN] Re: Office 2003 applications hang
> >
> >
> >  Beep patch didn't work.  I have installed the PS4 hotfix rollup pack
> > and so far (2 days) no application hangs or CPU process runaway.  Keeping my
> > fingers crossed!!
> >
> > Jeff Pitsch
> > Microsoft MVP - Terminal Services
> >
> >
> > On 1/3/06, Jeff Pitsch <jepitsch@xxxxxxxxx> wrote:
> > >
> > > FYI, I'm going to take the advice of loading the 'beep' patch for
> > > Win2k3 SP1.  I've seen it referenced enough times with this problem to 
> > > give
> > > it a shot.  If that doesn't work, then hotfix rollup pack will b
> > > einstalled.  If that doesn't work, then i get citrix and MS on the line 
> > > and
> > > see what happens.
> > >
> > > Jeff Pitsch
> > >
> > >
> > >  On 12/22/05, Jeff Pitsch <jepitsch@xxxxxxxxx > wrote:
> > > >
> > > > Thanks Rick,
> > > >
> > > > I'm heading down that path right now.  I had a lock up this morning
> > > > already in outlook where it hung the processor at 25%.  Nothing showed
> > > > anything on why it was locked up.  I looked at it through process 
> > > > explorer
> > > > and couldn't see anything that looked abnormal unfortunately.
> > > >
> > > > I'm still waiting on an application hang to come up though.
> > > >
> > > > If none of this shows anything, I'm going to start rebuilding these
> > > > things manually and from scratch.  The person that was in before has
> > > > automated everything and I think maybe some of the scripts (MST's and
> > > > recorded installs) may be causing the problem.
> > > >
> > > > Jeff Pitsch
> > > >
> > > >
> > > >  On 12/22/05, Rick Mack <Rick.Mack@xxxxxxxxxxxxxx > wrote:
> > > > >
> > > > > Sorry People,
> > > > >
> > > > > Forgot to paste in the URL:
> > > > >
> > > > > http://www.sysinternals.com/blog/2005_08_01_archive.html
> > > > >
> > > > > Time to go to bed :-(
> > > > >
> > > > > regards,
> > > > >
> > > > > Rick
> > > > >
> > > > > Ulrich Mack
> > > > > Volante Systems
> > > > > Level 2, 30 Little Cribb Street
> > > > > Coronation Drive Office Park
> > > > > Milton Qld 4064
> > > > > tel: +61 7 32431847
> > > > > fax: +61 7 32431992
> > > > > rick.mack@xxxxxxxxxxxxxx
> > > > >
> > > > > ________________________________
> > > > >
> > > > > From: thin-bounce@xxxxxxxxxxxxx on behalf of Rick Mack
> > > > > Sent: Thu 22/12/2005 10:03 PM
> > > > > To: thin@xxxxxxxxxxxxx
> > > > > Subject: RE: [THIN] Office 2003 applications hang
> > > > >
> > > > >
> > > > > Hi Jeff,
> > > > >
> > > > > Sorry, been on holidays and have just been catching up with my
> > > > > mail so this response is a bit late.
> > > > >
> > > > > Check out Mark Russinovich's URL below for maybe getting on top of
> > > > > your application hangs. It's a really good description of how to 
> > > > > figure out
> > > > > what's going wrong.
> > > > >
> > > > > regards,
> > > > >
> > > > > Rick
> > > > >
> > > > > Ulrich Mack
> > > > > Volante Systems
> > > > > Level 2, 30 Little Cribb Street
> > > > > Coronation Drive Office Park
> > > > > Milton Qld 4064
> > > > > tel: +61 7 32431847
> > > > > fax: +61 7 32431992
> > > > > rick.mack@xxxxxxxxxxxxxx
> > > > >
> > > > >
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