Still an issue, I wound up playing phone tag all day yesterday with them
On 7/19/07, Berny Stapleton <berny@xxxxxxxxxxxxxxxxx > wrote:
>
> Hey Jason,
>
> How did you go?
>
> Berny
>
> On 18/07/07, Jason Patten < jasoncitrix@xxxxxxxxx> wrote:
> >
> > I will check there too, when I call the person later this morning
> >
> > On 7/18/07, Robert Perrett <robert_perrett@xxxxxxxxxxxxx > wrote:
> > >
> > > I have seen this before as well. Its either under
> > > HKLM\Software\Citrix\.... or its somewhere under the keys for the MSI
> > > installer. Fairly sure its the former.
> > >
> > > Rob
> > >
> > > ------------------------------
> > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > *On Behalf Of *Jason Patten
> > > *Sent:* Wednesday, 18 July 2007 3:46 AM
> > > *To:* thin@xxxxxxxxxxxxx
> > > *Subject:* [THIN] Re: Invalid Drive E:
> > >
> > >
> > > I will ahe to give htem a call back and check on that second
> > > location later, I have checked teh user shell folders and the Environement
> > > variables under the Advanced system settings.
> > > No trace of Drive E in either place, will have to call back to get
> > > the shell folders.
> > >
> > >
> > > On 7/17/07, TSguy92 Lan <tsguy92@xxxxxxxxx> wrote:
> > > >
> > > > There's two paths under HKCU that you'd want to check, User Shell
> > > > folders is one of them, the second one is
> > > >
> > > >
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell
> > > > Folders
> > > >
> > > > Another quick way to verify that this issue is somehow related to
> > > > these paths, would be to have the user log into the machine under a
> > > > different profile. For example, if they have permissions to do so, have
them
> > > > setup a new user account on the machine, set it up as a local admin,
then
> > > > log in as that account. They should get a brand new user profile at that
> > > > point, clear of any specialized pathing under the shell folders, and be
able
> > > > to install the client.
> > > >
> > > > HTH
> > > >
> > > > ~Lan
> > > >
> > > > On 7/17/07, Jason Patten <jasoncitrix@xxxxxxxxx > wrote:
> > > > >
> > > > > I assume I'm looking for an entry that has Drive E: in it?
> > > > >
> > > > > On 7/17/07, Berny Stapleton <berny@xxxxxxxxxxxxxxxxx > wrote:
> > > > > >
> > > > > > I would suggest taking a look at this registry location:
> > > > > >
> > > > > >
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
> > > > > >
> > > > > > Shell Folders
> > > > > >
> > > > > > There is possibly something being loaded into the registry
> > > > > > from a
> > > > > > group policy setting, or maybe from a login script....
> > > > > >
> > > > > > A lot of installers look at these when enumerating settings.
> > > > > >
> > > > > > Berny
> > > > > >
> > > > > > On 17/07/07, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
> > > > > > > I keep finding the really wierd problems. I have a
> > > > > > customer who is trying
> > > > > > > to install the version 10 web client on a laptop. The
> > > > > > installation bombs
> > > > > > > out with the following "Error 1327 - Invalid Drive E:\ and
> > > > > > the
> > > > > > > installation is discontinued." The laptop has no drive
> > > > > > E: And as far as I
> > > > > > > know has never had a drive E:\ unless someone had a flash
> > > > > > drive plugged in
> > > > > > > at some point. Its a Windows XP machine I believe.
> > > > > > > Anyone come across this before?
> > > > > > >
> > > > > > SBC SITES ONLY GOOGLE SEARCH:
http://www.F1U.com<http://www.f1u.com/>
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