There's two paths under HKCU that you'd want to check, User Shell folders
is one of them, the second one is
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell
Folders
Another quick way to verify that this issue is somehow related to these
paths, would be to have the user log into the machine under a different
profile. For example, if they have permissions to do so, have them setup a
new user account on the machine, set it up as a local admin, then log in as
that account. They should get a brand new user profile at that point, clear
of any specialized pathing under the shell folders, and be able to install
the client.
HTH
~Lan
On 7/17/07, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
>
> I assume I'm looking for an entry that has Drive E: in it?
>
> On 7/17/07, Berny Stapleton <berny@xxxxxxxxxxxxxxxxx > wrote:
> >
> > I would suggest taking a look at this registry location:
> >
> > HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
> >
> > Shell Folders
> >
> > There is possibly something being loaded into the registry from a
> > group policy setting, or maybe from a login script....
> >
> > A lot of installers look at these when enumerating settings.
> >
> > Berny
> >
> > On 17/07/07, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
> > > I keep finding the really wierd problems. I have a customer who is
> > trying
> > > to install the version 10 web client on a laptop. The installation
> > bombs
> > > out with the following "Error 1327 - Invalid Drive E:\ and the
> > > installation is discontinued." The laptop has no drive E: And as
> > far as I
> > > know has never had a drive E:\ unless someone had a flash drive
> > plugged in
> > > at some point. Its a Windows XP machine I believe.
> > > Anyone come across this before?
> > >
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