[THIN] Re: Cannot connect to the Citrix XenApp Server. There is no Citrix XenApp server configured on the specified address.
- From: Angela <angela_smith9@xxxxxxxxxxx>
- To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
- Date: Wed, 28 Jan 2015 10:34:22 +1100
Hi
No Secure Gateway or Access Gateway.. Accessed internally via a Web Interface
Server. Issue is with 1 Server only. They can connect to other servers in the
same farm..
Thanks
From: jeffrey.gardiner@xxxxxxxxxxx
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Cannot connect to the Citrix XenApp Server. There is no
Citrix XenApp server configured on the specified address.
Date: Tue, 27 Jan 2015 23:15:44 +0000
Ang,
(1)
Is there an Secure Gateway or Access Gateway in the path.
(2)
Do you initiate the connection through Web Interface, StoreFront, just an ICA
file, etc.?
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
On Behalf Of Angela
Sent: Tuesday, January 27, 2015 5:51 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Cannot connect to the Citrix XenApp Server. There is no Citrix
XenApp server configured on the specified address.
Hi
Have a strange issue where overseas users are getting the following error when
trying to connect to 1 Citrix XenApp 4.5 server:
Unable to launch your Application. Contact your help desk with the following
information: Cannot connect to the Citrix XenApp Server. There is no Citrix
XenApp server configured on the specified address.
Strange thing is I can connect to the server without any issues. I'm testing
internally. The overseas team are also testing on the internal network (no
DMZ's in the picture). They can connect to other Citrix Servers, just one
server is causing the above
issue. Any ideas on how to troubleshoot? Works for me internally so not sure
whats happening. Only difference is IP range.. Should I reinstall Citrix on
the one server thats playing up?
Thanks
Ang
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