[THIN] Re: Anyone ever had servers hang with a STOP error involving tcpip.sys
- From: "Rowlandson, John" <John.Rowlandson@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 27 Nov 2003 09:37:41 +1100
Mallesons Stephen Jaques
www.mallesons.com
Confidential communication
mcafee (and other av programs) dont kill servers, its dumb arse admins who dont
know how to configure it and leave it at default settings that kill servers.
ie scan inbound and outbound by default, why would you do that?
i have mcafee 7.1 on 80 servers so far, file servers, citrix 2000, citrix 2003,
flie clusters, web clusters, exchange servers, you name it.
John Rowlandson
Technical Support Specialist
Mallesons Stephen Jaques
Sydney
T +61 2 9296 3653
F +61 2 9296 3999
john.rowlandson@xxxxxxxxxxxxx
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of
Roger Riggins
Sent: Thursday, 27 November 2003 1:52 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Anyone ever had servers hang with a STOP error involving
tcpip.sys
I'd put money on it that McCrappy AV is the culprit. I'd call NAI first. If
they can't help, I'd reapply your service pack. If that doesn't work, I'd roll
back to your previous AV.
Good luck!
R
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Jaimes, Leon
Sent: Tuesday, November 25, 2003 7:39 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Anyone ever had servers hang with a STOP error involving
tcpip.sys
Raff,
We have a temp monitor that is reporting 77o F which is within the specs. Both
the affected and unaffected servers are in the same cabinet at a hosting
facility so I think the environment is ok. They all are on the same subnet.
The only software changes were installing the Virus Scan, but we had let it run
on one server for about a week with no problems, then did the others. It is
configured identically for each server and is on all 6. There have not been
any updates to the hard/firm/software other than that in the past month. 3 of
the servers that went down are identical in hardware to one that didn't, these
all have dual 10/100 nics and the 4th that went down is a newer server that has
dual 10/100/1000 nics The drivers are all up to date and identical for the
10/100s.
Thanks
-----Original Message-----
From: Steve Raffensberger [mailto:sraffens1@xxxxxxxxxxx]
Sent: Tuesday, November 25, 2003 6:26 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Anyone ever had servers hang with a STOP error involving
tcpip.sys
Leon,
I would also check outside the boxes for clues. When multiple boxes take a dump
together, there is usually an external cause. Are the three affected servers
on the same subnet or network switch and different from the unaffected ones?
Has anyone made any hard/firm/software changes to network equipment that is in
contact with the affected servers? Do the affected servers all get their
electrical power from the same PDU and the unaffected ones differ?
Inside the boxes...do the affected servers share the same NIC's while
unaffected servers differ? NIC drivers?
HTH,
Raff
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of
Jaimes, Leon
Sent: Tuesday, November 25, 2003 8:05 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Anyone ever had servers hang with a STOP error involving
tcpip.sys
Hello List
I just had all three of my Citrix application servers crash. It was about 30
min. between the first 2 and then about an hour till the 3rd went down. We
brought in a 4th that we keep as a backup and it took about 15 min. for it to
do the same.
We are running W2K SP3 with Citrix MetaFrame XPe FR2 on IBM xSeries 330 servers
with dual Netfinity NICs that are teamed.
The most recent change that is consistent with all servers is that we installed
Virus Scan v7 on all of them. We have a Data Store server and a file server
both of which are fine. The only ones that don't server the published desktop.
This is about the 5th time this has happened, but never to all at once like
this.
This is the message.
STOP: 0X000000D1 (0X00000006,0X00000002,0X00000001,0XBFA239A9)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
ADDRESS BFA239A9 BASE AT BFA29000, DATESTAMP 3cdaee1a - tcpip.sys
I got this off the blue screen, but it also has come up as a console message on
them after they hang/crash.
I already tried uninstalling and reinstalling TCP/IP and the NIC drivers are up
to date.
Also if anyone has any opinions on Teaming good or bad I would be interested.
Thanks
Leon Jaimes
PPRM Information Technology Department
(303) 813-7614
< <mailto:leon.jaimes@xxxxxxxx> mailto:leon.jaimes@xxxxxxxx>
Notice of Confidentiality:
This e-mail and any attachments may contain privileged and/or confidential
information. This e-mail is intended solely for the use of the individual or
entity to which it is addressed. If you are not the intended recipient of this
e-mail, you are hereby notified that any copying, distribution, dissemination
or action taken in relation to the contents of this e-mail and any of its
attachments is strictly prohibited and may be unlawful. If you have received
this e-mail in error, please notify the sender immediately and permanently
delete the original e-mail and destroy any copies or printouts of this e-mail
as well as any attachments. Please note Lutheran Services in Iowa does not
endorse any opinions, conclusions or other information contained within this
message that does not pertain to official business.
Other related posts:
