[THIN] Re: Anyone ever had servers hang with a STOP error involving tcpip.sys
- From: "Jaimes, Leon" <Leon.Jaimes@xxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Tue, 25 Nov 2003 18:38:38 -0700
Raff,
We have a temp monitor that is reporting 77o F which is within the specs.
Both the affected and unaffected servers are in the same cabinet at a
hosting facility so I think the environment is ok. They all are on the same
subnet. The only software changes were installing the Virus Scan, but we
had let it run on one server for about a week with no problems, then did the
others. It is configured identically for each server and is on all 6.
There have not been any updates to the hard/firm/software other than that in
the past month. 3 of the servers that went down are identical in hardware
to one that didn't, these all have dual 10/100 nics and the 4th that went
down is a newer server that has dual 10/100/1000 nics The drivers are all
up to date and identical for the 10/100s.
Thanks
-----Original Message-----
From: Steve Raffensberger [mailto:sraffens1@xxxxxxxxxxx]
Sent: Tuesday, November 25, 2003 6:26 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Anyone ever had servers hang with a STOP error involving
tcpip.sys
Leon,
I would also check outside the boxes for clues. When multiple boxes take a
dump together, there is usually an external cause. Are the three affected
servers on the same subnet or network switch and different from the
unaffected ones? Has anyone made any hard/firm/software changes to network
equipment that is in contact with the affected servers? Do the affected
servers all get their electrical power from the same PDU and the unaffected
ones differ?
Inside the boxes...do the affected servers share the same NIC's while
unaffected servers differ? NIC drivers?
HTH,
Raff
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf
Of Jaimes, Leon
Sent: Tuesday, November 25, 2003 8:05 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Anyone ever had servers hang with a STOP error involving
tcpip.sys
Hello List
I just had all three of my Citrix application servers crash. It was about
30 min. between the first 2 and then about an hour till the 3rd went down.
We brought in a 4th that we keep as a backup and it took about 15 min. for
it to do the same.
We are running W2K SP3 with Citrix MetaFrame XPe FR2 on IBM xSeries 330
servers with dual Netfinity NICs that are teamed.
The most recent change that is consistent with all servers is that we
installed Virus Scan v7 on all of them. We have a Data Store server and a
file server both of which are fine. The only ones that don't server the
published desktop.
This is about the 5th time this has happened, but never to all at once like
this.
This is the message.
STOP: 0X000000D1 (0X00000006,0X00000002,0X00000001,0XBFA239A9)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
ADDRESS BFA239A9 BASE AT BFA29000, DATESTAMP 3cdaee1a - tcpip.sys
I got this off the blue screen, but it also has come up as a console message
on them after they hang/crash.
I already tried uninstalling and reinstalling TCP/IP and the NIC drivers are
up to date.
Also if anyone has any opinions on Teaming good or bad I would be
interested.
Thanks
Leon Jaimes
PPRM Information Technology Department
(303) 813-7614
< <mailto:leon.jaimes@xxxxxxxx> mailto:leon.jaimes@xxxxxxxx>
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