[THIN] Re: Anyone ever had servers hang with a STOP error involving tcpip.sys
- From: "Ryan Lambert" <rlambert@xxxxxxxxxxxxxxx>
- To: "Ryan Lambert" <rlambert@xxxxxxxxxxxxxxx>, <thin@xxxxxxxxxxxxx>
- Date: Mon, 1 Dec 2003 15:06:59 -0500
Sorry, I meant Citrix Service Pack level. You said FR2, but SP2 as well?
-----Original Message-----
From: Ryan Lambert
Sent: Monday, December 01, 2003 3:05 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: RE: [THIN] Re: Anyone ever had servers hang with a STOP error
involving tcpip.sys
Leon,
I would not scan outbound. But that's more like a driver/compatibility
issue, what you are seeing. I don't think it's related -- but you could
attempt to exclude tcpip.sys if you really believe that AV is the issue
(which personally, I don't).
What Service Pack are you on?
-----Original Message-----
From: Jaimes, Leon [mailto:Leon.Jaimes@xxxxxxxx]
Sent: Monday, December 01, 2003 2:29 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Anyone ever had servers hang with a STOP error
involving tcpip.sys
So... I'm a dumb arse admin who needs a little help with this,
Are you saying that the ie scan is possibly causing the problem?
If so is it the the inbound and outbound or one or the other?
Am I incorrect in thinking that IE is a high risk process?
Do you have any other tuning tips that might help me?
Thanks in advance
Leon
-----Original Message-----
From: Rowlandson, John [mailto:John.Rowlandson@xxxxxxxxxxxxx]
Sent: Wednesday, November 26, 2003 3:38 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Anyone ever had servers hang with a STOP error
involving tcpip.sys
Mallesons Stephen Jaques
www.mallesons.com
Confidential communication
mcafee (and other av programs) dont kill servers, its dumb arse admins
who dont know how to configure it and leave it at default settings that
kill servers.
ie scan inbound and outbound by default, why would you do that?
i have mcafee 7.1 on 80 servers so far, file servers, citrix 2000,
citrix 2003, flie clusters, web clusters, exchange servers, you name it.
John Rowlandson
Technical Support Specialist
Mallesons Stephen Jaques
Sydney
T +61 2 9296 3653
F +61 2 9296 3999
john.rowlandson@xxxxxxxxxxxxx
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Roger Riggins
Sent: Thursday, 27 November 2003 1:52 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Anyone ever had servers hang with a STOP error
involving tcpip.sys
I'd put money on it that McCrappy AV is the culprit. I'd call NAI first.
If they can't help, I'd reapply your service pack. If that doesn't work,
I'd roll back to your previous AV.
Good luck!
R
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jaimes, Leon
Sent: Tuesday, November 25, 2003 7:39 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Anyone ever had servers hang with a STOP error
involving tcpip.sys
Raff,
We have a temp monitor that is reporting 77o F which is within the
specs. Both the affected and unaffected servers are in the same cabinet
at a hosting facility so I think the environment is ok. They all are on
the same subnet. The only software changes were installing the Virus
Scan, but we had let it run on one server for about a week with no
problems, then did the others. It is configured identically for each
server and is on all 6. There have not been any updates to the
hard/firm/software other than that in the past month. 3 of the servers
that went down are identical in hardware to one that didn't, these all
have dual 10/100 nics and the 4th that went down is a newer server that
has dual 10/100/1000 nics The drivers are all up to date and identical
for the 10/100s.
Thanks
-----Original Message-----
From: Steve Raffensberger [mailto:sraffens1@xxxxxxxxxxx]
Sent: Tuesday, November 25, 2003 6:26 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Anyone ever had servers hang with a STOP error
involving tcpip.sys
Leon,
I would also check outside the boxes for clues. When multiple boxes take
a dump together, there is usually an external cause. Are the three
affected servers on the same subnet or network switch and different from
the unaffected ones? Has anyone made any hard/firm/software changes to
network equipment that is in contact with the affected servers? Do the
affected servers all get their electrical power from the same PDU and
the unaffected ones differ?
Inside the boxes...do the affected servers share the same NIC's while
unaffected servers differ? NIC drivers?
HTH,
Raff
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Jaimes, Leon
Sent: Tuesday, November 25, 2003 8:05 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Anyone ever had servers hang with a STOP error involving
tcpip.sys
Hello List
I just had all three of my Citrix application servers crash. It was
about 30 min. between the first 2 and then about an hour till the 3rd
went down. We brought in a 4th that we keep as a backup and it took
about 15 min. for it to do the same.
We are running W2K SP3 with Citrix MetaFrame XPe FR2 on IBM xSeries 330
servers with dual Netfinity NICs that are teamed.
The most recent change that is consistent with all servers is that we
installed Virus Scan v7 on all of them. We have a Data Store server and
a file server both of which are fine. The only ones that don't server
the published desktop.
This is about the 5th time this has happened, but never to all at once
like this.
This is the message.
STOP: 0X000000D1 (0X00000006,0X00000002,0X00000001,0XBFA239A9)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
ADDRESS BFA239A9 BASE AT BFA29000, DATESTAMP 3cdaee1a - tcpip.sys
I got this off the blue screen, but it also has come up as a console
message on them after they hang/crash.
I already tried uninstalling and reinstalling TCP/IP and the NIC drivers
are up to date.
Also if anyone has any opinions on Teaming good or bad I would be
interested.
Thanks
Leon Jaimes
PPRM Information Technology Department
(303) 813-7614
< <mailto:leon.jaimes@xxxxxxxx> mailto:leon.jaimes@xxxxxxxx>
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