It seems unsure what chassis is actually in this Monitor. A lot of them Were Sony equivalent Chassis used in Sony Monitors, Some were Panasonic. What is the problem with your Monitor ? There is a history of Shut Down Problems, and geomitry / Centering Problems. Steve Hearns Technotronic Dimensions, NY (USA) 1-877-817-9885 (Voice / Fax US Only) WWW.TECHNOTRONIC-DIMENSIONS.COM ----- Original Message ----- From: <HSWAD@xxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Friday, June 27, 2003 8:16 AM Subject: [TechAssist] service info Dell M780 Monitor > Yesterday I spent two hours on the phone to Dell trying to find a source for > service info for the M780 monitor of which I have several that are down. I > just allowed myself to be herded from one extension to another and kept a record > of where I was sent and as much as possible who I talked to. I first > approached them in need of service info. That did not produce results. I then changed > to wanting to know where to take them in my area to be repaired. No results > just more being tossed from one person to another. Next I tried to find out who > would repaid a unit if I were to purchase one from them and it needed repair > either in warranty or out. No results. Lastly I tried to get answers if the unit > were to be in warranty. Was given a number to call that no one answered. > Something is really amiss at this company. They have great products and have a > good sales talk. Just thought I would let you know. Hollis Bates, Field Engineer- > retired, Lewiston, Maine. HSWAD@xxxxxxx > **************************************************************************** * > CHECK OUT THE NEW CHATROOM! Just login and click on chat! > http://www.tech-assist.org/secure/tip/main.htm > The Tech Address Book: > http://www.tech-assist.org/secure/tip/contact.htm > Add a Repair Tip Here, or Change/Remove your Email Address: > http://www.tech-assist.org/secure/tip/main.htm > Lost Password: > http://www.tech-assist.org and select "Lost your Login Info?". > Email Archives: > //www.freelists.org/archives/techassist/ ***************************************************************************** CHECK OUT THE NEW CHATROOM! Just login and click on chat! http://www.tech-assist.org/secure/tip/main.htm The Tech Address Book: http://www.tech-assist.org/secure/tip/contact.htm Add a Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.htm Lost Password: http://www.tech-assist.org and select "Lost your Login Info?". Email Archives: //www.freelists.org/archives/techassist/