[TechAssist] Re: service info Dell M780 Monitor
- From: HSWAD@xxxxxxx
- To: techassist@xxxxxxxxxxxxx
- Date: Sat, 28 Jun 2003 07:18:51 EDT
Monitoring the Flyback pulses at the Horizontal output transistor shows no
substained activity at all no matter whether the monitor is hooked to a
computer
or not. Just wont start up. Hollis Bates, Foeld Engineer-retired, Lewiston,
Maine, HSWAD@xxxxxxxx
In a message dated 6/27/03 10:53:08 PM
Eastern Daylight Time, alg@xxxxxxxxxxx writes:
> Subj:[TechAssist] Re: service info Dell M780 Monitor
> Date:6/27/03 10:53:08 PM Eastern Daylight Time
> From:<A HREF="mailto:alg@xxxxxxxxxxx";>alg@xxxxxxxxxxx</A>
> Reply-to:<A
> HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> To:<A HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> Sent from the Internet
>
>
>
> Does this also happen if the monitor isn't connected to a computer. If
> work not connected then problem is it's not detecting incoming video.
>
> Al G
> Al's TV-Electronics
> Pembroke Ont.
> Canada
>
> HSWAD@xxxxxxx wrote:
> >
> > The monitor led goes green for one second and then orange. unit shuts down
> > instantly without ever giving any indication of anything on the screen.
> All of
> > them that I have that are down are showing the same symtoms.Hollis Bates,
> Field
> > engineer-retired, Lewiston, Maine HSWAD@xxxxxxx
> > In a message dated 6/27/03 9:42:35 AM Eastern
> > Daylight Time, techforce@xxxxxxxxxxxx writes:
> >
> > > Subj:[TechAssist] Re: service info Dell M780 Monitor
> > > Date:6/27/03 9:42:35 AM Eastern Daylight Time
> > > From:<A HREF="mailto:techforce@xxxxxxxxxxxx";>techforce@xxxxxxxxxxxx</A>
> > > Reply-to:<A
> > > HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > > To:<A HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > > Sent from the Internet
> > >
> > >
> > >
> > > It seems unsure what chassis is actually in this Monitor. A lot of them
> Were
> > > Sony equivalent Chassis used in Sony Monitors, Some were Panasonic.
> > >
> > > What is the problem with your Monitor ? There is a history of Shut Down
> > > Problems, and geomitry / Centering Problems.
> > >
> > > Steve Hearns
> > > Technotronic Dimensions, NY (USA)
> > > 1-877-817-9885 (Voice / Fax US Only)
> > > WWW.TECHNOTRONIC-DIMENSIONS.COM
> > >
> > > ----- Original Message -----
> > > From: <HSWAD@xxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Friday, June 27, 2003 8:16 AM
> > > Subject: [TechAssist] service info Dell M780 Monitor
> > >
> > >
> > > > Yesterday I spent two hours on the phone to Dell trying to find a
> source
> > > for
> > > > service info for the M780 monitor of which I have several that are
> down. I
> > > > just allowed myself to be herded from one extension to another and
> kept a
> > > record
> > > > of where I was sent and as much as possible who I talked to. I first
> > > > approached them in need of service info. That did not produce results.
> I
> > > then changed
> > > > to wanting to know where to take them in my area to be repaired. No
> > > results
> > > > just more being tossed from one person to another. Next I tried to
> find
> > > out who
> > > > would repaid a unit if I were to purchase one from them and it needed
> > > repair
> > > > either in warranty or out. No results. Lastly I tried to get answers
> if
> > > the unit
> > > > were to be in warranty. Was given a number to call that no one
> answered.
> > > > Something is really amiss at this company. They have great products
> and
> > > have a
> > > > good sales talk. Just thought I would let you know. Hollis Bates,
> Field
> > > Engineer-
> > > > retired, Lewiston, Maine. HSWAD@xxxxxxx
> > > >
> > >
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