[TechAssist] Re: Sony LCD proj. KF-50WE610 (no chassis) no power
- From: "Jeff Farnsworth" <jlfonz@xxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 10 Mar 2005 08:06:02 -0600
Hey---at least we get paid from sony for the paper work. Mits dont pay
squat--so we have to deal with our sales customer---tell them to call mits
(which pisses them off) then fix it themselves (which pisses them off
more)--same goes for mits software upgrades. BTW I heard tosh has a
software upgrade that fixes 12-17 (bad memory--mine that is) known bugs.
Just a heads up
TV Doctor
Avalon, Wi.
----- Original Message -----
From: <damon101@xxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, March 10, 2005 7:07 AM
Subject: [TechAssist] Re: Sony LCD proj. KF-50WE610 (no chassis) no power
> Why do we need to get involved here? Sounds like a Customer/Sony
interaction
> only....
>
> Damon Brunger
> Telrad Electronics
> Fort Wayne IN
> ----- Original Message -----
> From: "Jeff Farnsworth" <jlfonz@xxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, March 09, 2005 7:24 PM
> Subject: [TechAssist] Re: Sony LCD proj. KF-50WE610 (no chassis) no power
>
>
> > We just heard that sony is changing to---Cust call with
> symptom.--E-mail/fax
> > sony with cust data--sony mails lamp to cust--we get little less than
> minor
> > for hassle.
> >
> > TV Doctor
> > Avalon, Wi
> >
> > ----- Original Message -----
> > From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Wednesday, March 09, 2005 1:42 PM
> > Subject: [TechAssist] Re: Sony LCD proj. KF-50WE610 (no chassis) no
power
> >
> >
> > > I thought that was a customer job now. How did you get that labor job?
> > > Supposedly they won't even pay under warranty to replace, labor that
is.
> > Our
> > > customers keep calling us asking to sell them the lamps. I wonder how
> they
> > > know to ask for these lamps and cost us a labor and parts markup job.
> The
> > > last three we have were the customer calling wanting to buy the lamp.
> That
> > > must have fixed them all because after selling the lamp they don't
need
> > > help.
> > >
> > > Perry Bower
> > > Electric Medic
> > > "It's Cheaper to Keep Her"
> > > http://www.electricmedic.com
> > > 3850 Washington Road Suite 4C
> > > Martinez, Georgia 30907
> > > Phone: 706-8MEDIC4 (863-3424)
> > > Phone: 706-863-3474
> > > Fax: 706-863-2316
> > > mailto:info@xxxxxxxxxxxxxxxxx
> > >
> > >
> > > -----Original Message-----
> > > From: techassist-bounce@xxxxxxxxxxxxx
> > > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of BOSS1996@xxxxxxx
> > > Sent: Wednesday, March 09, 2005 2:34 PM
> > > To: techassist@xxxxxxxxxxxxx
> > > Subject: [TechAssist] Sony LCD proj. KF-50WE610 (no chassis) no power
> > >
> > >
> > > Haven't seen this one before. Power LED goes on (green) but blinks
> > > continuously. Looking in back of set I see some kind of spark gap that
> > will
> > > arc for a
> > > short time. I'm thinking a lamp is out, anyone have any suggestions?
> > >
> > >
> > >
> > > Robert Cardoza
> > > Picture Perfect Elec.
> > > 9940 NW 6th Ct
> > > Pembroke Pines, Fla, 33024
> > > 954-435-5868
> > >
> >
>
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