[TechAssist] Re: Sony LCD proj. KF-50WE610 (no chassis) no power
- From: <damon101@xxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 10 Mar 2005 08:07:37 -0500
Why do we need to get involved here? Sounds like a Customer/Sony interaction
only....
Damon Brunger
Telrad Electronics
Fort Wayne IN
----- Original Message -----
From: "Jeff Farnsworth" <jlfonz@xxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, March 09, 2005 7:24 PM
Subject: [TechAssist] Re: Sony LCD proj. KF-50WE610 (no chassis) no power
> We just heard that sony is changing to---Cust call with
symptom.--E-mail/fax
> sony with cust data--sony mails lamp to cust--we get little less than
minor
> for hassle.
>
> TV Doctor
> Avalon, Wi
>
> ----- Original Message -----
> From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, March 09, 2005 1:42 PM
> Subject: [TechAssist] Re: Sony LCD proj. KF-50WE610 (no chassis) no power
>
>
> > I thought that was a customer job now. How did you get that labor job?
> > Supposedly they won't even pay under warranty to replace, labor that is.
> Our
> > customers keep calling us asking to sell them the lamps. I wonder how
they
> > know to ask for these lamps and cost us a labor and parts markup job.
The
> > last three we have were the customer calling wanting to buy the lamp.
That
> > must have fixed them all because after selling the lamp they don't need
> > help.
> >
> > Perry Bower
> > Electric Medic
> > "It's Cheaper to Keep Her"
> > http://www.electricmedic.com
> > 3850 Washington Road Suite 4C
> > Martinez, Georgia 30907
> > Phone: 706-8MEDIC4 (863-3424)
> > Phone: 706-863-3474
> > Fax: 706-863-2316
> > mailto:info@xxxxxxxxxxxxxxxxx
> >
> >
> > -----Original Message-----
> > From: techassist-bounce@xxxxxxxxxxxxx
> > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of BOSS1996@xxxxxxx
> > Sent: Wednesday, March 09, 2005 2:34 PM
> > To: techassist@xxxxxxxxxxxxx
> > Subject: [TechAssist] Sony LCD proj. KF-50WE610 (no chassis) no power
> >
> >
> > Haven't seen this one before. Power LED goes on (green) but blinks
> > continuously. Looking in back of set I see some kind of spark gap that
> will
> > arc for a
> > short time. I'm thinking a lamp is out, anyone have any suggestions?
> >
> >
> >
> > Robert Cardoza
> > Picture Perfect Elec.
> > 9940 NW 6th Ct
> > Pembroke Pines, Fla, 33024
> > 954-435-5868
> >
>
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