Well put Leonard, I couldn`t agree more !!!!! Larry Eastman American TV & Electronics Crystal River, Fl. 34428 ----- Original Message ----- From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Friday, January 21, 2005 7:00 AM Subject: [TechAssist] Re: Infocus DLP? (customer called) > Don't many independent dealers and servicers have the same kind of > arrangements for their market area? So what? All this whining about the > big operators taking away all of our business seems pointless. Yes, the > trend away from small independents is going to continue. As it does, only > the most efficient ones and the ones who define themselves by providing > exceptional service and unique services that the larger corps cannot will > survive. This happens in most industries,so we shouldn't feel special nor > particularly preyed upon. > > I suggest devoting more energy to specific ideas for marketing our services > and making ourselves more accessible. We have begun placing fliers with > tear-off phone numbers in large apartment complex laundry and commons area > bulletin boards and have received a surprising response. We also are > offering free pickup and delivery on 27" and smaller sets in a nearby > assisted living complex that we pass by anyway on most trips. To hell with > the big servicers. We send them the warranty work on audio products that > don't pay anything and refer car audio and camcorders to them so they can > waste their time on those. They can't touch us on TV service. > > Now, could we all focus on things that are more productive and start to make > sure that the posts to the list are focused on helping techs repair > something. It seems like half of the posts recently are chit chat and > bitching and moaning. This thread is a good example. Lots of complaining > and not much in terms of information about how to be more competitive in > this market or how to distinguish ourselves from the other players. While > discussing matters regarding trends in the industry is a good idea, just > like more technical issues we need to focus on how to do it better rather > than idle banter. > > I struggle every day to make my shop profitable and would like a list that > focuses on business. > > The Eagles said it well..."all your bitchin and moanin and pitchin a > fit...get over it, get over it." > > Leonard Caillouet > Electronics World > 1261 NW 76 Blvd > Gainesville, FL 32606 > 352-332-5608 > FAX 352-332-5668 > > > ----- Original Message ----- > From: "Jerome Silverman" <greentron@xxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Thursday, January 20, 2005 10:22 PM > Subject: [TechAssist] Re: Infocus DLP? (customer called) > > > These guys only get into a repair business when they can get an exclusive > agreement so that they can get the volume required for an efficient > operation and can control the price. No intelligent busninessperson would > make the investment in facilities, personnel, equipment and inventory > without an exclusive arrangement or some other unfair advantage. > Jerry Silverman > Greentron Inc > 4 Newland Ave Greenville SC 29609 > Fax/Phone 864 232 3889 > greentron@xxxxxxx > > ----- Original Message ----- > From: "Wayne Vanaman" <Wayne@xxxxxxxxxxxxxxxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Thursday, January 20, 2005 4:35 PM > Subject: [TechAssist] Re: Infocus DLP? (customer called) > > > > Although some of the information on the following link is old, it still > > holds true. > > > > Every member of this list needs to go read ALL of the articles here: > > > > http://pensacolatvrepair.com/Docs/IndustryIssues.htm > > > > UPS, IBM and probably some others are in the business of making money. > > And they did not get into the positions they are presently in by loosing > > more money than the make. > > > > IBM is taking Phillips warranty. UPS is doing warranty work for many > > companies. Put a couple more big boys into this and we "little" guys > > are going to be hurting badly. > > > > > > Wayne Vanaman > > Omega Electronics > > 6904 W Fairfield Dr > > Pensacola, Fl. 32506-3310 > > > > Wayne@xxxxxxxxxxxxxxxxxxxxx > > WWW.PensacolaTVRepair.Com > > > > 850-456-5995 voice > > 850-458-6369 fax > > > > > > Phil Bader wrote: > > > OK I'm ignorant. UPS is a shipper. Did they simply buy ownership in a > > > technical company that repairs consumer electronics? > > > What do they do: Come by in the brown truck and pick it up? > > > Phil Bader > > > > > > > > > J Silverman wrote: > > > > > > > > >>They can look at it all they want for the hundred dollars. If they > really > > >>know what they are doing then they also know that UPS SCS has an > exclusive > > >>on service of InFocus projectors. They have a flat rate depending on > model I > > >>guess. Last quote I heard was $1100. UPS SCS will not sell parts or > service > > >>information or provide T/A. > > >>Jerry Silverman > > >>Greentron Inc > > >>4 Newland Ave > > >>Greenville SC 29609 > > >>Fax/Phone 864 232 3889 > > >>mail to: greentron@xxxxxxx > > >>----- Original Message ----- > > >>From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx> > > >>To: <techassist@xxxxxxxxxxxxx> > > >>Sent: Thursday, January 20, 2005 10:15 AM > > >>Subject: [TechAssist] Infocus DLP? (customer called) > > >> > > >> > > >> > > >> > > >> > > >>>Customer said he bought an Infocus DLP off Ebay about three years ago > > >>>for about $6000.00. > > >>>He ""knows whats wrong with it... The "light" is all."" > > >>>I said I wasn't sure where to get support from them, suggested he > search > > >>>on line. he said Tampa was closest, (about 50 miles west) and he would > > >>>have to pay to ship it, and "they wanted a hundred dollars just to look > > >>>at it!" > > >>>I passed for several reasons, all related to aggrevation.I won't go any > > >>>further... > > >>>Whats the deal with Infocus DLPs? Troublesome to diagnose, mfgr support > > >>>good/bad? parts avail? parts cost? whats the scoop. > > >>>Phil Bader > > >>> > > >>>-- > > >>> > > >>>Philip Bader > > >>>Jan Phyl TV Inc. (estab. 1976) > > >>>3420 Recker Hwy. Winter Haven, Fl. 33880 > > >>>Fax (863) 299-8821 > > >>>email: tjanphyl@xxxxxxxxxxxxxxx > > >>> > > >>> > > >>> > > >>>-- > > >>>No virus found in this outgoing message. > > >>>Checked by AVG Anti-Virus. > > >>>Version: 7.0.300 / Virus Database: 265.7.1 - Release Date: 1/19/2005 > > >>> > > >>> > > > >>>------------------------------------------------------------------------- > - > > >>> > > >>> > > >> > > >>--- > > >> > > >> > > >> > > >>>Lost Password: > > >>>http://www.tech-assist.org and select "Login Problems?". > > >>>Email Archives: > > >>>//www.freelists.org/archives/techassist/ > > >>> > > >>> > > >>>-- > > >>>No virus found in this incoming message. > > >>>Checked by AVG Anti-Virus. > > >>>Version: 7.0.300 / Virus Database: 265.7.1 - Release Date: 1/19/05 > > >>> > > >>> > > >>> > > >>> > > >> > > >> > > >> > > >> > > >> > > > > > > > > > > -------------------------------------------------------------------------- > --- > > Lost Password: > > http://www.tech-assist.org and select "Login Problems?". > > Email Archives: > > //www.freelists.org/archives/techassist/ > > > -------------------------------------------------------------------------- -- > - > Lost Password: > http://www.tech-assist.org and select "Login Problems?". > Email Archives: > //www.freelists.org/archives/techassist/ > > > -- > No virus found in this incoming message. > Checked by AVG Anti-Virus. > Version: 7.0.300 / Virus Database: 265.7.1 - Release Date: 1/19/05 > > > > > -- > No virus found in this outgoing message. > Checked by AVG Anti-Virus. > Version: 7.0.300 / Virus Database: 265.7.1 - Release Date: 1/19/05 > > > > -------------------------------------------------------------------------- --- > Lost Password: > http://www.tech-assist.org and select "Login Problems?". > Email Archives: > //www.freelists.org/archives/techassist/ > > ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". 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