[TechAssist] Re: Infocus DLP? (customer called)

  • From: walter wood <wwood_38478@xxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Thu, 20 Jan 2005 10:09:29 -0800 (PST)

I believe that Infocus is one of the brands that
has contracted with U.P.S.(yes, the big brown truck
people)to provide all service.
They won't talk to any of us.
Walter
--- Phil Bader <tjanphyl@xxxxxxxxxxxxxxx> wrote:

> Customer said he bought an Infocus DLP off Ebay
> about three years ago 
> for about $6000.00.
> He ""knows whats wrong with it... The "light" is
> all.""
> I said I wasn't sure where to get support from
> them, suggested he search 
> on line. he said Tampa was closest, (about 50
> miles west) and he would 
> have to pay to ship it, and "they wanted a
> hundred dollars just to look 
> at it!"
> I passed for several reasons, all related to
> aggrevation.I won't go any 
> further...
> Whats the deal with Infocus DLPs? Troublesome to
> diagnose, mfgr support 
> good/bad? parts avail? parts cost? whats the
> scoop.
> Phil Bader
> 
> -- 
> 
> Philip Bader
> Jan Phyl TV Inc. (estab. 1976)
> 3420 Recker Hwy. Winter Haven, Fl. 33880
> Fax (863) 299-8821
> email: tjanphyl@xxxxxxxxxxxxxxx
> 
> 
> 
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=====
Walter Wood                  
United TV Service
501 Poplar St.
P.O. box 602
Pulaski Tn. 38478
mailto:wwood_38478@xxxxxxxxx

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