[talks-uk] possibly a complete N82 disaster, can anyone help please?

  • From: "Alexander Shannon" <alexander.shannon@xxxxxxxxxxxxxx>
  • To: <talks-uk@xxxxxxxxxxxxx>
  • Date: Sat, 10 Apr 2010 14:11:31 +0100

Hi all,

I'm writing this message on behalf of my wife, Carol, who
tried to remove an unwanted speech synthesiser from her N82
and has now got a problem that neither of us can solve.

As some of you will know from an earlier thread, Carol
doesn't want to have the vocaliser Samantha voice on her
N82.  This morning she went into the list of available
Synthesisers and discovered there were 7, the 7th of which
was US Samantha.

Once Carol discovered that the US Samantha was still
installed, she successfully  switched to UK Eloquence  and
while running that uninstalled US Samantha by going to
applications/Application manager and removing Samantha.

Once Samantha had been removed, Carol went back into the
Talks application tried to select the vocaliser UK Serena.
Carol doesn't know what she did wrong when trying to select
Serena, but whatever she's done, has caused the phone to
freeze.

Carol did try taking the battery out and putting it back in
, but we've now got a situation where the phone won't turn
off, or speak, as it's frozen at the welcome screen.

Do we need to take Carol's phone in to the local Vodafone
shop, or do we need to take it to the dealer who supplied
Carol's phone, as it came with Talks Premium and KNFB reader
installed?

Thanks in advance for any advice or pointers, as we really
would like to get Carol's phone working by Friday if at all
possible



Alexander Shannon

Other related posts:

  1. Home
  2. talks-uk
  3. Archive
  4. 04-2010