I've been through all that carla. 02 tell me my problem is that it is a
Vodafone!!!
Eleanor
----- Original Message -----
From: "Carla Savage" <carla@xxxxxxxxxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Thursday, September 17, 2009 9:20 PM
Subject: [talks-uk] Re: nokia n82 problem
Hi Eleanor,
Not Jackie but Carla. I remember when I wanted internet and email, I had
to contact O2 and speak to the department which dealt with data handling
or some such name. They had to activate it their end for me. This may well
be the case for you even though you have all the settings already.
Hope this helps,
Carla.
-original message-
Subject: [talks-uk] Re: nokia n82 problem
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
Date: 16/09/2009 1:48 pm
Jackie now that you are the authority on this subject let me say what my
problem is and hopefully your expertise will resolve it for me as 02
simply
could not. I have pay as you go but I will admit that I am using a
Vodafone
unlocked N96. I am unable to access the Internet and e-mail because it
says
'Packet Data' not available!!! All my Internet settings are correct as
checked by the 02 Store and he even put them in manually but this error is
still occuring. When I am at home I can access the Internet and my
e-mails
on the same phone via my wireless router. We will be getting you a job in
telecommunications *smile*.
Eleanor
----- Original Message -----
From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Wednesday, September 16, 2009 1:37 PM
Subject: [talks-uk] Re: nokia n82 problem
Hi John
These providers wouldn't know a Message Centre if it bit them on the
bum! (lol). My friend told them it might be this, to which one replied:
"What's that"? Imagine working for O2 or Voda or any other network and
not knowing that! I find it worrying quite honestly.
Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt
Sent: 16 September 2009 13:08
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: nokia n82 problem
Hi Jackie,
Thanks for the support. It shows the difference between Nokia and other
providers like o2. I have experienced the run around from the
government.lol First time for o2.lol
Nokia were so helpful, they even called back yesterday to make sure I
had the problem solved. That is good PR.
I had never come across the message center and hopefully anyone who has
this problem in the future can just say to there provider that Nokia has
given them the message center number for every one of their models.
Thanks for the image boost as well. smile
Kindest Regards, John
----- Original Message -----
From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Wednesday, September 16, 2009 12:15 PM
Subject: [talks-uk] Re: nokia n82 problem
Hi
Not Steve, but a better model (smiles).
This business of ringing providers and being told a load of rubbish,
only to get the proper answer once you've been round the houses really
does my head in. I had a friend ring me the other day saying virtually
the same thing as yourself about his texts. He couldn't send or
receive, however, though had been using his phone quite happily for some
time using texts. But he went to his network provider, and was told the
phone would need to be sent away because it had to be unlocked. What a
load of crap! He was using the phone, so how did it need to be unlocked
for that network? I suggested to him that he get his Message Centre
number checked out and this was, in the end, his problem too. I just
get really irritated when network providers come out with all sorts of
garbage, giving a customer who doesn't know what to do next the
run-around.
Glad you are now sorted.
Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt
Sent: 15 September 2009 10:51
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: nokia n82 problem
Hi Steve,
Thanks once more for your help. I called Nokia this morning only to be
told exactly what you had stated. I then called O2 and spoke to a
charming young woman who guided me through the procedure in a couple of
minutes, to put a number in the message center.
She of course apologised for the guy not giving me this information
yesterday. She said it is standard procedure to give a customer a
message center number and that every o2 agent is aware of this.
Problem solved and thanks.
Kindest Regards, John.
----- Original Message -----
From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx>
To: talks-uk@xxxxxxxxxxxxx
Sent: Monday, September 14, 2009 6:59 PM
Subject: [talks-uk] Re: nokia n82 problem
Hi John,
Did it solve it for you?
All the best
Steve
________________________________
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt
Sent: Monday 14 September 2009 18:57
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: nokia n82 problem
Hi Steve,
Thanks a million mate. That one had me puzzled.lol
Take care.
Kindest Regards, John
----- Original Message -----
From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx>
To: talks-uk@xxxxxxxxxxxxx
Sent: Monday, September 14, 2009 5:49 PM
Subject: [talks-uk] Re: nokia n82 problem
Hi John,
You need to set up your Message Centre number. This is
why it is taking you there.
To find this out, ring your provider. They may even be
able to send you a text with the settings in it, to save you putting
them in manually.
All the best
Steve
________________________________
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of bjcolt
Sent: Monday 14 September 2009 17:46
To: Talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] nokia n82 problem
Dear List,
I am a new member and have a puzzling problem with my
new N82.
Every method I use to send a text is brought to a sudden
stop when something called "The Message center" opens. I am unable to
send the text from there. The only keys that work in that screen are the
soft keys and when I press the soft key 2, I am back in the body of the
message.
I can make and receive calls, receive texts but unable
to send them from either the contacts list or in messaging. I cannot
reply either as each road takes me to the message center.
Any advice would be very much appreciated. I am using
talks demo at the moment on the Nokia N82.
Kindest Regards, John
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